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State Farm - Advice!!!
Location: North Carolina
Ill glve you guys the short story. Was in wreck back in November.
Not my fault and my car was totaled. Called the other parties insurance, they
gave a story that the other person didnt have insurance since August. Went to
my insurance to file the claim and my insurance was lapsed due to failure to
pay. I was behine 2 months. So they dont want to fix my car. I still owe 20k on
my car. Anything that i could do besides let my credit take a hit?
MONTERRA - Collections
Location: Arizona
My boyfriend and I rented an apartment about a month ago. Ever since staying there, we noticed a large, unavoidable amount of roaches. As stated in the contract, we were allowed to leave if the conditions were deemed unfit for living. We sent several emails regarding this situation, and even got bed bugs and have photos of proof of the roaches and bites as well as a doctor note. There were roaches in bags of potatoes, closed flour, and more.
We had enough and left, leaving a letter saying we would be leaving and why. They are now trying to charge us 12k for the months that we left, and threatened to send to collections. We got an email this morning regarding the amount owed from collections.
What can we do? We both don’t make enough to pay this off or to get a lawyer.
Email:
State Debt Recovery LLC, dba Genesis To: My name
Their address
My address
Their address
My state, city, zip
Their phone # from 8am to 5pm PST, Monday to Friday Account: 0004531455
w.genesiscred.c
2/18/2025
State Debt Recovery LLC, dba Genesis is a debt collector. We are trying to collect a debt that you owe to MONTERRA (STATE). We will use any information you give us to help collect the debt.
Our information shows:
How can you dispute the debt?
You had an agreement with MONTERRA (STATE), regarding 334. - Call or write to us by 3/28/2025, to dispute all or part of the debt. If you do not, we will assume that our information is correct.
As of 2/14/2025, you owed: $12,322.62
Between 2/14/2025 and today: - If you write to us by 3/28/2025, we must stop collection on any amount you dispute until we send you information that shows you owe the debt.
You were charged this amount in interest + $0.00 You may use the form below or write to us without the form. You may also include supporting documents. We accept disputes electronically at ComplianceATgenesiscred.c.
You were charged this amount in fees: + $0.00
You paid or were credited this amount toward the debt: - $0.00
Total amount of the debt now: $12,322.62
Your account bears interest at 10.00% percent per annum. What else can you do?
- Write to ask for the name and address of the original creditor, if different from the current creditor. If you write by 3/28/2025, we must stop collection until we send you that information. You may use the form below or write to use without the form. We accept such requests electronically at ComplianceATgenesiscred.c
- Go to www.cfpb.gov/debt-collection to learn more about your rights under federal law. For instance, you have the right to stop or limit how we contact you.
- Contact us about your payment options.
- Póngase en contacto con nosotros para solicitar una copia de este formulario en español.
How do you want to respond?
Check all that apply:
Mail this form to:
STATW Debt Recovery
LLC dba Genesis
Their P.O. Box
I want to dispute the debt because I think:
-This is not my debt
-The amount is wrong
-Other (please describe on reverse or attach additional information).
-I want you to send me the name and address of the original creditor.
-I enclosed this amount:
Make your check payable to STATE DEBT Recovery LLC, dba Genesis. Include the account number
0004531455
You can also pay online at: blank
Medi-Cal - Medi-cal kept on renewing my family even I submit my income
We have been on medi-cal since 2020. Husband and I both lost our job. When we started working, we reported our income. We had a child and our income still within theamount that qualifies.
2022, I reported my income. And they still renew.
2023, I did not work, we qualified.
2024, I got a new job July, I called and they said my medi-cal will be cancelled by August. I enrolled in my job's medical insurance.
Fast forward 2025, got a letter we qualified. I kept in my record that I always submit proof of income. What should I do?
Progressive - Progressive cut my insurance premium in half after I called them
So I moved to the US from Europe over a year ago and have been using progressive since they insure people without a state license (I live in MA). I paid 1200 dollars every 6 months until just now when I spoke to my friend who also moved here at the same time and he paid way less on a much newer muscle car.
I call progressive and they do a reqoute and my policy gets cut in half and I now pay 640 every 6 months. I feel like they entered some wrong information the first time around - do I have any recourse for them to pay me back if they misentered information the first time around? Of course I accepted the payment and condition so maybe there's just nothing to do.
My friend who I compared policies with has the exact same coverage and started off at the much lower rate of \~600$.
First Enroll - Parents being charged by insurance company they don't use?
My mom was checking her and dad's bank statements and for some reason they're being charged by First Enroll but mom says that that isn't the insurance company they use. Any clue why this would be happening? Is some type of scam or fraud?
Just so you know, I know almost nothing about how insurance works so sorry if I seem stupid.
Ryan Homes - Will home insurance cover deteriorating window frames?
Bought our townhome 3 years ago, had home inspection, etc. Home was built in 2011. Ryan Homes, should have known as they are known for being built terribly.
Fast forward to now, looks like the corners of most window frames (wooden part) are rotting away. Again, this house was built in 2011! I now see when we bought it, the owners must have had the defects covered up with caulk and paint etc.
Is this something home insurance would fix? I'm sure the building warranty is expired since it's been more than 10 years since it was built.
Bank of America - Bank of America small business card utter nightmare!
Fraudulent charges trying to get them resolved since October. Last month I finally got them resolved and they sent me a letter about the claim. Closed the account, 0 balance. Today they took back a credit for 78.20 and now the account shows a balance even though it is closed I cannot pay it! Already brought in CFPB!
Progressive - Car accident in FL
Got into a crash in the state of FL, parked in a parking spot and had to realign myself to be straight. The parking spots are aligned at a 45 degree angle. I reversed just enough that my rear wheels were visible, there was no vehicle next to me parked that could’ve potentially been blocking the vision of my vehicle, I was in the travel lane and as I was about to shift into drive, a vehicle driving westbound hit me in my rear-end and spun me around facing the opposite direction of travel, the whole back end of my vehicle is smashed in and not drive-able. It’s a 15mph travel zone and safe to say nobody drives 15mph through this spot. The damage of my vehicle definitely looks like more like 25-30mph. Cops talked to me and other driver but in the written statement wrote that I was reversing and then got hit which wasn’t true. Also said that it’s a no-fault state and so she could’ve written me a ticket. I’ve only had the car for barely a month and paid $3k for it, I have progressive insurance at the state-minimum required. After the crash my back and shoulder hurt.
I just want to know what can I do, any help is really appreciated because I need a new car as soon as possible.
Location: Florida
BusyKid - BusyKid is a Predatory Scam
My wife and I recently opened a BusyKid checking account for my 8-Year Old son. We fell for the advertising for kids bank accounts online. BusyKid (BusyKid.com) advertises that they are a smart way to teach kids banking. For an annual fee of $48 (obviously high for a checking account), they have an app that allows parents to manage the child's money, set amounts they can earn for doing certain chores, etc. Kids even have the ability to send money to charity or invest in stocks. The app is fairly user friendly as well. The app i thought justified the high annual fee....
My son used the ATM for the first time yesterday. I had to show him step by step how to use it. The first question the ATM asks is if you'd like to see your balance. I encouraged him to select yes, so that he can view his balance before withdrawal. Today, we were reviewing his transaction and realized that BusyKid charges $1.00 for a balance inquiry and $1.50 for a withdrawal (on top of the ATM fee). To say that this shocked me is an understatement. I mean this company advertises that is protective of child spending. A fee for balance inquiry? My 8-year old does not have a phone. How else is he to check his balance? For whatever reason, I glossed over these fees when opening the account so thats a shame on me. But still, this seems predatory. For a company that is aimed toward minors, unneccessary fees like that is infuriating.
Anyway, that account is closing today and I am going to do everything I can to alert people of this fraud of a company.
TLDR: BusyKid charges fees for Balance Inquiries and ATM withdrawals to minors who dont know any better.
UPDATE: I want to make clear that I take full responsibility for opening the account, and I wasnt duped into signing up. The fee's aren't hidden, quite the contrary, they are right out in the open as we were emailed a notification of the charges.
It is only a $2.50 mistake, and also a little life lesson to myself and son to read everything before signing. Hopefully BK gets rid of those fees because everything else is really attractive for managing a younger kid's money.
Royal & Sun Alliance Insurance - Fighting Insurance Fraud & Corruption: My 4.5 Year Battle with Royal & Sun Alliance Insurance (Birmingham, UK)
**Location:** Birmingham, UK
**Type of Insurance:** Home Insurance (Subsidence Claim)
I'm sharing my experience dealing with what I believe is systemic fraud by Royal & Sun Alliance Insurance (RSA) and their loss adjusters, Crawford & Company. After 4.5 years of battling for a fair resolution to my subsidence claim, I've submitted a formal escalated criminal complaint to the Chief Ombudsman following their recent decision (PNX-5126400-B7P5, January 24, 2025).
# Background
In September 2020, I filed a subsidence claim with RSA. The Ombudsman has already acknowledged RSA's "shockingly poor service" and "significant avoidable delays" in their decision. However, my complaint goes much deeper than poor service.
# The Evidence I've Gathered
Over these years, I've collected substantial evidence of what appears to be deliberate misconduct:
1. **Fabricated Complaints**: RSA created three fake complaints (January 30, September 26, and December 7, 2024) to manipulate regulatory timelines and circumvent proper oversight.
2. **Falsified Technical Documents**: Key claim documents including the Schedule of Works (SOW), Certificate of Structural Adequacy (CoSA), and Forms of Acceptance (FOAs) appear to have been fabricated. Metadata analysis reveals these were created in 2024 but backdated to 2021.
3. **Data Protection Violations**: My Data Subject Access Request (DSAR) came back with approximately 73 critical documents fully redacted and many (around 50+) others improperly withheld.
4. **Claim Reference Manipulation**: RSA repeatedly changed my claim references (from SU2004338 to 1781135 to 202405326), seemingly to obscure the complaint history and make tracking impossible.
5. **Conflicts of Interest**: The person investigating my complaints at RSA was directly implicated in the issues I was complaining about.
# Most Concerning Evidence
What troubles me most is that when I examined the Certificate of Structural Adequacy, it falsely claimed that Leo Horsfield (the structural surveyor) recommended removing an ash tree that had already been felled two years before they were even involved in my case. This demonstrates deliberate falsification, not just an administrative error.
Similarly, the Schedule of Works was created on April 30, 2024 (proven by metadata), yet RSA claimed it existed since July 2021. When challenged, they couldn't produce the original document.
# Where Things Stand Now
The Ombudsman's decision acknowledged the poor service but couldn't address the potential fraud due to their limited remit and outside timeframes of this particular complaint. I've now escalated to the Chief Ombudsman, with copies to the Financial Conduct Authority, Information Commissioner's Office, and Serious Fraud Office.
My 122-page complaint (filed 02.03.2025) meticulously documents every falsified document, fabricated complaint, and regulatory breach with supporting evidence. I believe RSA's actions go beyond poor service into potentially criminal territory.
# What I Hope For
I'm sharing this to warn others and hopefully connect with people who may have experienced similar issues. I also hope that by bringing awareness to this case, the regulatory bodies will give it the serious attention it deserves.
Has anyone else experienced anything like this with RSA or other insurers? Any advice on navigating this process would be greatly appreciated.
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