The policy is difficult to understand. Thought medications such as heartworm would be covered but it is not as the coverage falls under prevention or some such thing. In short, not simple and clear what is and isn't covered

Monthly premium went from $180 a month, to $263 a month.

Most of the time it’s quick if bill is under $200, however I had a couple invoices for separate animals I submitted on same day, so total was high. It took 30 days to process!!!

I like how easy it is to submit a claim, as well as speed of payment. I don't like that my premium went up 20% in one year. I'm looking for a new insurance provider.

No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.

No review for now

I was impressed with them but after just 1 year their rates went up! Not just a little either. I now pay $60 more a month. They blamed it on the vet raising their prices but I ask my vet and they said their prices have remained the same. My older dog had to have some dental surgery and it was a tad pricey and to me they are like any insurance company that as soon as you file a claim on them, they will raise your policy and that’s what they did then they’ll lie to you and tell you this is why they did it. Trust me I was P.O. Stated that they sent an email out saying that the prices were going out, but I never got anything. I went back through all my emails. I got nothing.. they raised one of my animals so for a total of 60 more dollars a month which they think people are rich I guess and they don’t really care if you leave them or not I’m telling you right now just now after a year, your insurance prices will go up regardless.

I got Fetch Pet Insurance for my dogs first year. I used it only a few times so, I decided to cancel. I emailed them to cancel as I work during thier hours. They REFUSE to cancel unless I talk to a sales rep on the phone. I have never had such an issue with a company in my life.

I have had Healthy Paws for past 10 years. Since they have been bought out by Chubb they are no lon ger the company they use to be. My dog is 10 years old and my premium went up 150% this year with no claims. This company wants to lure you in when you pet is young then raise you premiums so high you can no longer afford it when they get older. Owner look else where when insuring your pet.

Sky high prices. Increased the monthly prices over &50 and did NOT NOTIFY THE PET OWNERS. Scammers