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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Progressive - Progressive scammed me
I got auto insurance through progressive and was given a good quote so I sent in all the info I needed and got insured. I then bundled my home insurance because the price was so good. A month after that the auto insurance got canceled. They said that my license was not valid. When I asked for proof of this they said they had none. The state had just notified them that it was invalid. My license is valid and I even recently got a notification letter from the state to renew my license because it expires later this year. Now my only option was to start another policy with them and this quote was more than double what my original quote was. I feel like I got scammed to switch over.
LexisNexis - LexisNexis had wrong info and system was down
I recently found out that there were wrong 'occurences' under my name (list only) in family's auto insurance, which stated that i had two accidents between 2021-2023 "CLUE only". However, I did not have a license nor owned a car (my family only got the car in 2024). We had no previous insurance/cars, so these records were completely impossible and wrong.
The insurance company asked me to contact LexisNexis to dispute and update it (because they said all insurance companies pulled that info from lexis nexis and there was nothing they could do to change it). Each time I called them, it was a min of 30 min on hold and when i finally got through to a live agent, they said their system was down so they could not authenticate anybody's ID and asked me to call back 24 hours later. I've been trying for 3 days, but each day an agent would tell me the same thing about their system being down/not able to help anybody at this point. LexisNexis also said that even after customers' ID were authenticated, it'd take 30 days to send a result by mail (another 7-10 days). It was a frustrating experience.
Wonder if anybody had similar experience with wrong records from LexisNexis - thanks.
Embrace - Ins. Recommendations for puppy
I’m bringing home a puppy in two weeks. This breed (golden retriever) is prone to cancer and foreign body ingestion. We also live in an area with a lot of Lyme disease and I heard the vaccine doesn’t always work, so I want insurance that covers things the dog is vaccinated against (because we can do our best but Lyme could still get us).
Anyone have any recommendations? I’m overwhelmed with all the options. I don’t care about paying the vet directly. We don’t mind a higher deductible- we really just truly want catastrophic coverage like cancer or surgery. Dental problems (not cleaning but actual problems) would be good too but it’s not 100 percent necessary.
No matter what option I start to go with when I look it up there seems to be problems. I’m leaning to Embrace because they would cover Lyme. Trupanion seems like the rates go too high over time. Healthy Paws won’t do Lyme. Lemonade seems like people don’t trust it.
Metlife - Metlife pet insurance denial??
I got the preventive care option which meant I had a 0 day waiting period for accidents and preventive care. My dog got his teeth cleaning and, preventive anesthetic bloodworksoon after. I submitted the claim but the denied it, saying it was an illness. He never had an illness for it bwfore and didnt have any symptoms for the bloodwork. Can I appeal? Please help it was $1500
Trupanion - Best pet insurance for brand new puppy with parasite?
I rescued a new 11 week old puppy and 24 hours later he was hospitalized for 3 days with cystoisospora, a parasite, and severe malnutrition. The rescue kept him in awful conditions and he was caked in stuff (food? Feces?) when I picked him up. He is coming home today with fair odds of survival and I am shopping for a new plan for him.
I have a 30 day policy with Trupanion from the rescue but they don’t cover parasites (wtf). I’ve already spent $8500 on his care. He’s going to need a lot of frequent fecal samples and re-checks of his bloodwork. He also needs another round of de-worming. Does anyone have recommendations?
GEICO - Leased BMW Needs New Windshield. Does it have to be OEM?
My vehicle needs a new windshield. It’s a lease and reading the agreement, it says the following: You are responsible for repairs of all physical damage that is not a result of normal wear and use. All service and repairs must be made with new and genuine manufacturer’s original equipment replacement parts, regardless of the terms of your insurance policy. Does this mean it has to be OEM? I have GEICO and they said they will not pay for OEM.
Lively - Why does Lively HSA not allow me to open an account?
I am trying to move my HSA out of Fidelity for a previous job, since they will start charging fees. When I tried to open a Lively HSA, I got this message. Has anyone else run into this before? Any theories why I might be getting this?
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Thank you for reaching back out to us.
After careful consideration by our accounts team, we have determined that we will be unable to open an account for you and have no further information we can provide.
There is no further need to contact us about this as our decision is final. We consider this issue closed and will not be responding further.
Thank you for considering Lively, we truly wish you the best at finding another HSA provider.
EDIT: I just contacted Fidelity, there are actually no fees! I'll be keeping it as it is.
FIGO - FIGO Costco pet insurance
FIGO Costco pet insurance. I’ve been paying $133 a month for a healthy dog. They literally only pay $50 a year toward vaccinations. I went ahead and cancelled. I just can’t justify such poor assistance for these expensive vaccinations. His vaccinations and annual checkup is $300. I am considering setting up a savings account dedicated for my dog. I should have read the fine print.
Progressive - I'm dumb. What am I supposed to do here?
Windshield claim, Progressive.
Hailstorms for days.
Deductible: $2000
Vehicle: Toyota rav4 2020
Progressive claims person asked do I want to get paid $2000 or pay for the windshield repair and have them pay the rest?
I haven't had to repair a windshield before. I didn't know what to choose.
Haven't gotten a quote but I don't think it'll cost 2k?
I didn't even know there would be choosing.
So before I do next step, adjuster etc: What... exactly am I supposed to do here? (I am feeling... cyberpunk dystopia atm)
Blue Cross Blue Shield - Billing mess
I did my due diligence and found a provider listed on the BCBS website listed as in-network. I verified with insurance and the whole nine yards. However, when BCBS adjudicated the claim, it was processed as OON to my surprise.
When I questioned why, I was told the provider used a different NPI that is OON. In all seriousness, how is a patient supposed to know what NPI a provider bills under?
Do I have grounds to appeal the OON determination or should I ditch this provider and find someone else?
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