Have an issue with your insurance?
Let everyone know!
Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Geico - Non - Owner Auto Insurance
Has anybody been able to buy one or get a quote. I am trying and while insurance companies website mention they exist - I am not able to get a quote and the call center agents are equally clueless. Edit - Geico Licensed Insurance Agent said that they are not issuing any NNO (Named Non Owner) Policy currently. So lets see how easy it is to get one.
Lemonade Insurance - Lemonade Insurance
Hi All,
I’m here to both give a review and also ask a question. I’ve had lemonade insurance (wellness + accidental coverage) for about a year & 5 months now. At first, I really enjoyed it and didn’t have any issues with them, now I wouldn’t recommend if you have a pet that is known to get into incidents.
I adopted my dog from a previous family who conveniently excluded his PICA issue. He is a 3 year old cavapoo who is notorious for taking anything he can get his hands on (socks, underwear, hygienic products, etc) and swallowing it. He’s had 2 surgeries (1 in March of 2024, and another in June of 2024). His first surgery was pre-policy and he was not insured with Lemonade. His second one I did receive reimbursement. We recently just went through another scare now in July 2025 (we have a behavior consult soon and take serious precautions, he is just VERY VERY sneaky) but thankfully, he was only hospitalized with fluids and passed the clothing in his stool, NO surgery was performed.
Now, Lemonade is denying my claim to cover the costs of hospitalization due to “Foreign material ingestion being determined to be a Recurring Condition, which is not covered under this policy.” I reread my policy, and this is the exact language on it:
“Conditions arising from a repetitive and specific activity that leads to decontamination (i.e., the induction of vomiting, stomach pumping, or treatment with charcoal), medical, or surgical treatment of your pet, if the same or a similar activity occurred two times within 18 months prior to the treatment date.”
I’d like to add the claims specialist also got his medical records incorrect in her summary and argued that the decision was also based on the surgery that happened in March BEFORE my coverage took place. I got her on the phone and corrected her inaccuracies, but she is saying based on the recurrent conditions definition, those 2 incidents (March 2024 and June 2024) fall under the “18 months prior to treatment date.”
From my understanding and the actual explicit language of the policy, how can the March 2024 surgery be considered if it predates coverage and there’s no legal language stating that pre-policy incidents are included?? Am I crazy or should I escalate this with DFS??, I am in NYC.
Any lawyers’ thoughts welcomed!!
USAA - Price vs Service
Based on the age old adage "price is what you pay value is what you get" what has been the best price vs service experience with auto insurance providers? I'm not looking for the cheapest insurer, however I am looking for the best user experience when you need to actually use your insurer's services.
Context: I have been a loyal USAA customer for the past 15 years, and recently had a not so great experience when finally having to use their services. Today I submitted an online Roadside Assistance claim, never received follow-up communications, and when called I had automated voice response systems hang up. I have been paying top dollar every month justifying the expense by thinking when I need them I'll get unmatched"white glove service." Yet, today the service was meh. I always told myself I was paying for the best of the best, but maybe it's time to reevaluate
Coastal Community Bank - Debit Card from OnePay without signing up
I have received a debit card from OnePay by mail. I didn’t register for their service. It looked fishy to me, but I called their customer service, they requested my last 4 SSN and date of birth to investigate. I insisted them to check if there exist such an account without that info but no luck. I was hesitant to provide my sensitive info. The card is issued by Coastal Community Bank. Should I call the bank instead? Does anyone have similar experience?
Planning to report it to FTC and local police. Have already security freeze on file for all credit bureaus for years. Have also checked ChexSystems report, but shows no activity. But this has happened.
Thanks
Spot Pet Insurance - Spot Pet Insurance
Please don't fall for them . They are a scam . Besides internist personally writing to them that my cats who (needed biopsy )condition was not pre-existing sending 2 years of medical records calling emailing speaking with several people who barely know what their doing they denied my claim. Don't fall for their lying sales people . I report them to BBB I hope more people will ,Spot can't keep scamming people.
Progressive - Auto insurance recommendations - for someone with less than one year driving history in the US
I currently have Progressive but they just jacked up rates without even a "hey we are going to raise your premium from next month".
Erie Insurance is highly recommended but they seem to have strict criteria such as 3 year residency status (which is what an agent told me) hence am looking for other options.
I am looking for good customer service - does not give you the run around when you need them. Decent prices. I am not looking for the lowest rates but at the same time something that is fair. And transparent. I kinda feel cheated by Progressive who slyly raised the rates.
Am based in PA if that matters.
Any suggestions welcome. Thank you.
Route 66 - As Is vehicle undisclosed transmission issue, aftermarket warranty denied, and dealer unresponsive
Location: Virginia
I live in Virginia — a state where “as-is” sales are firm, but not completely lock-tight.
I bought a 2015 Chevy Silverado 1500 from a small used car dealer less than two weeks ago. It was sold “as-is,” but the salesman promised a 90-day free warranty at the time of sale. Later, I was told it wasn’t added because he had “already paid processing fees.”
Four days after purchase, the transmission started acting up. By day five, it was shuddering, slipping, and losing power. I took it to a trusted transmission shop, and they dropped the pan and found a significant amount of metal shavings — consistent with a problem that had developed over many months. This wasn’t a sudden failure — it was clearly a pre-existing issue.
I thought I was covered under the extended warranty I believed I was buying through my loan. Turns out that warranty (Route 66) denied the claim, stating the damage was pre-existing.
Here’s what I’ve done so far:
•Filed complaints with the BBB, Consumer Protection Agency, and the Motor Vehicle Dealer Board
•Reached out to several lawyers — I’ve got two consultations scheduled, but they’re still a ways out
•Still struggling to find an attorney who handles consumer auto fraud/litigation in my area
•Tried contacting the dealership multiple times — I’ve:
•Called both numbers posted on their door
•Left voicemails
•Emailed
•Messaged them on Facebook
•Even stopped by in person — no one was there
•The last thing I heard from them was “follow up after the diagnosis” — and nothing since
•I’ve also requested cancellation of the warranty since I feel it was misrepresented and clearly not helpful
Now I’m stuck using money that was supposed to go toward my loan to cover the canceled warranty and looking at paying out-of-pocket for a major repair.
At this point, I feel completely stuck. Has anyone else been through something like this in Virginia? Do I actually have any legal options — or is this just one of those expensive, awful life lessons?
Firestone - I need to sue Firestone...the corporation?
Long story short. I brought my car into a NJ location while on business (I'm from Maryland) to get a pair of front driveshafts put into a 2013 Mercedes Benz GLK 250 and they didn't remove one simple little circlip that held one of them into the oil pan underneath the motor. (it's AWD). They proceeded to beat the ever living daylights out of the drivers side front driveshaft to the point that it broke the shoulder that held that circlip, and therefore the driveshaft, into the oil pan. I had to tow the car six hours home and had to have the drivetrain completely removed from the car so that the oil pan could be replaced. It was professionally done and I have all of the old parts to prove my point. The car is now fixed and, at minimum, I am out $7k. Firestone, the corporation is based out of Nashville, TN. How should I go about finding a lawyer that is based there? Or does it matter? As a matter of principle I am not letting this go.
his insurance - Should I sue my boyfriend's insurance?
Almost two weeks ago, I (26M, Location: North Carolina) was the passenger in a car accident. My boyfriend's car got t-boned on my side, and he is definitely at fault. I got a pretty nasty bump on my head, which the PA at the urgent care later diagnosed as either a bad headache or a mild concussion.
At first, I just had a dull headache that came and went, I'll now say I'm having migraines that are coming and going, and at their worst I want to lay down and do nothing.
My parents want me to pursue legal action against the insurance. They think I should get head scans, and his insurance should cover it. I'm thinking maybe there's sort of aftercare or physical therapy that'd be possible. But I'm hesitant about suing my boyfriend's insurance. I imagine there would be negative consequences for him through them, which I wanted to avoid. I wish the headaches were getting better, but they're not--if anything they're getting worse.
He's also not happy with the way the insurance conducted the afternath of the accident. Evidently they listed his car on the auctioneer's site before telling him the damage (he's since taken the car back and the listing was taken down). He planned on suing the insurance company, but he consulted a lawyer who told him he doesn't have a case. When I told him about my legal options, he said his insurance is shady and he'd pay for expenses without going through them. That, at this point, seems like it could be way too costly when it's all said and done.
Meanwhile, the insurance company has contacted me and they're asking questions about lost wages and whatnot. I've told them I'm having headaches.
So what are my options? How bad would this be for my boyfriend? What would you recommend in this spot?
Trupanion - 7-year old dog, NYC - stay on Trupanion or switch to AKC with hereditary plus?
My dog has been with Trupanion for 5 years. She was healthy as a horse when we switched her, so I thought we were in the clear for no pre-existing conditions. Obviously, naive. Anyways, they are rejecting all tooth extraction claims because a vet wrote "mild tartar" one time in her records 5 years ago. The vet never said anything to us about her teeth until this year, when they told us she needed extractions due to bone loss in her jaw. The vet says it should be covered, but they rejected the claim and I am not holding out hope for the appeal.
I am considering switching her to AKC. They won't cover her teeth either - but I can get a high-deductible plan with hereditary plus coverage for $70 per month. It would cover pre-existing conditions after 365 days, according to the person I spoke with. So I could save over $30 per month, that could go towards her inevitable future extractions.
My thinking is that I now understand that the insurance companies can turn anything into a pre-existing condition post-hoc. I don't trust Trupanion to not do that again. At least with AKC, they cover pre-existing conditions so if she ever got cancer on her ear, for example, it wouldn't be excluded just because she had an ear infection in 2020. Is this thinking sound? Has anyone switched to AKC and could give some advice?
https://preview.redd.it/8r3nxzh7yqke1.jpg?width=4080&format=pjpg&auto=webp&s=5bdb9dc183f9cb9d286aec2404203e53dbdbe5cc
Make A Complaint
Loading...