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Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Nationwide - Massive Increase
So am I overpaying? Any recommendations on where to go? Nationwide increased my bill by a lot. Healthy dog.
Choice Home Warranty - Choice Home Warranty scam
Basically myself and many many others have been scammed by this company. They have you pay the fee for diagnostics and then say they won't cover the item needing replaced. They offered me $500 for my washing machine replacement when the part alone for my machine was $2000. Here is a link to all the issues https://www.reddit.com/r/choicehomeclassaction/s/lijqv0C3xu
Do we have a class action or should we all small claims court them? Who would I list (the ceo?) As the person on the complaint? They are already under investigation if you check the BBB website. Any advice or guidance would help.
Location: Indiana
PetsBest - PetsBest Review
I recently had to bring my 8 year old Alaskan Malamute (no pre-existing condition) to the vet 3x this month and wanted to share our experience with PetsBest. Here is our coverage:
**Unlimited Annual Limit, $500 Deductible, 10% Co-Pay, 90% Reimbursement Level, "Elite" Plan**
Members October 2023 = $1,297.20/year or $108.10/month
Renewed October 2024 = $1,567.80/year ($1,175.85 paid so far) or $130.65/month
Total paid to insurance as of June 2025 = $2,473.05
**June 6: 1st Emergency Visit**
I brought him in due to a nasty hotspot on his tail. He had to be sedated for the clip and clean and was prescribed multiple medications (gaba, traz, steroids, antibiotics, and animax). He was also given a Cytopoint shot for $240.
Total: $881.92
Not Covered: $6.00 (Hazardous Waste Disposal)
Deductible: $500
Co-Pay: $87.60
Reimbursed: $288.32
*Claim took 2.5 weeks to process*
**June 22: 2nd Emergency Visit**
Started having diarrhea and throwing up June 20. Became lethargic. By June 22, he was on 3 days without a meal and chronic vomiting and diarrhea. Doctor did a Full Panel (CBC, Chem 17, Lytes) & Ultra Sound to rule out underlying causes and blockage, administered fluids to rehydrate. He also needed to be sedated during the Ultrasound. We were able to take him home with probiotics, anti-nausea, and antibiotics.
Total Cost: $2,513.34
Not Covered: $119.48 (Hazardous Waste Disposal & Probiotics)
Co-Pay: $239.38
Reimbursed: $2,154.48
*Claim took 2 days to process*
**June 23: Picked up Appetite Stimulant from Vet**
Total Cost: $270.62
Co-Pay: $27.06
Reimbursed: $243.56
*Claim took 2 days to process*
**June 25: 3rd Emergency Visit - Overnight Stay at the Vet Hospital**
He was on day 5 without food, we were unable to consistently give him medication because he couldn't keep anything down. At this point, he was very very lethargic, stayed in bed all day, and was still having diarrhea. We were starting to get really worried as he has started to lose a bunch of weight.
Doctor concluded that he should stay overnight as they will need to administer medications and fluids through an IV, feed him through a tube, and do an x-ray.
Recommended diagnostics included fecal testing and cortisol test.
We were able to pick him up June 26: His cortisol came back normal, ruling out Addison's disease. Fecal Testing came back Negative.
Total Cost: $4,776.24
Not Covered: $18.54 (Hazardous Waste Disposal)
Co-Pay: $475.73
Reimbursed: $4,281.97
*Claim took 2 days to process*
**SUMMARY**
Total Costs: $8,442.12
My Out of Pocket Costs: $1,473.79
Insurance Covered: $6,968.33
Blue Cross Blue Shield - Marketplace and my insurance screwed up, and now they’re saying it’s my fault. What can I do?
This might be a doozy, but here I go. Thank you advance.
I decided to get my own insurance (so my insurance wouldn’t be tied to my job in the event of job loss). I searched in marketplace. I entered my criteria to find a plan that covers my PCP, my daughter’s pediatrician, and my medications. Marketplace found me a plan that covers it all and I enrolled in December to start in January.
Today I had an appointment with my PCP. As I checked in, I handed them my insurance card, and they let me know he was not in network. Which is WEIRD considering I made sure I picked a plan that he was in. I left and called my insurance. They told me he was in network. They confirmed his address and phone number - it was incorrect. It was his old hospital from over two years ago. I gave them the new information. She left me on hold for a while and came back and apologized, saying he was NOT in network with my current plan. She said since I got my insurance through marketplace, I need to contact them. So she transferred me to marketplace.
I’m now on the phone with marketplace. I speak to the representative (who was clearly in a bad mood) and he had no idea what was going on so I had to explain the situation again. He put me on hold and when he comes back, he says that he’s not sure why I’m talking to them when I should be on the phone with BCBS. I told him that I got insurance through marketplace, and I only picked my plan because it was in network with my doctor, which was clearly incorrect! He said that I was not entitled to 100% accurate information on marketplace and it was my duty to double check to make sure my doctor was in network. Which, according to BCBS, he WAS! At his OLD PRACTICE. From two years ago. And he is not now. I asked about changing my plan so I can actually see my physician and he said open enrollment was over and I would have to qualify for special enrollment which we could not do today. He told me to call BCBS again.
I call BCBS again and the new CSR I spoke to was even worse. She basically told me to call marketplace. I told her what they told me and she said that was incorrect information and it was up to them.
I am on the verge of tears right now. I’m playing this back and forth and I don’t know what to do. Do I make a complaint with marketplace? How do I go about it? None of this is my fault but they’re either blaming each other or blaming me. I just want to see my doctor, man.
TLDR: got insurance, was told he was in network, turns out he isn’t in network because of incorrect address on file, and now I’m trapped in a limbo with BCBS and Marketplace and no one is being helpful.
ETA - unsure if this is relevant in this situation, but I am 32, in Oklahoma, and gross income is over 100k. Maybe 140.
Allstate - Insurance trying to charge me rental?
Background: my car was hit in a parking lot 2 months ago. The auto body shop determined car is not repairable. Allstate claims it is. DOI complaint has been filed and I proceeded with claim with my own insurance company. Now Allstate wants me to pay them back for the rental they were providing. Is this allowed? Can they charge me??
Humana Dental - Humana Dental is Insane
I was following up with Humana dental for a denial of a filling of $482 The filling was on a tooth that had a partial crown that fell off and had to be recemented. Their policy now is if you have a tooth with any type of crown; full, partial, or onlay, no matter how old, they will not cover a filling in the same tooth.
Choice Home Warranty - Hope warranty company refusing to provide proof
Location: Virginia
I use Choice Home Warranty (I didn’t realize how scammy home warranty companies were until recently, so please don’t comment about that). They are requiring I pay a portion of a repair because it’s considered a “modification.” I pointed out that my particular policy covers up to $250 of modifications, and they are saying that that $250 was applied to a previous repair and no longer available. However they will not provide me any written documentation or the recording of the phone call where they stated this. Do I essentially just have to trust them, or are they required to provide proof?
Odie - Transition from ManyPets to Odie – Feeling Overcharged, What Should I Do?
I was previously with ManyPets and paid about $64/month for my pet’s insurance. Now that ManyPets has discontinued its US operations, my policy is being transitioned to Odie. However, under this transition I’m forced to pay $71/month for a plan that only offers a $20k annual limit at 90% reimbursement.
What makes it worse is that new Odie Direct customers can get a policy for $37/month with a $40k annual limit—but of course, switching to that means starting a new policy (with waiting periods and loss of coverage for pre-existing conditions).
I had no say in this change, and I’m feeling like I’m being unfairly charged more for lower benefits. Has anyone else experienced something similar?
• Is there any legal angle or consumer protection law that might help contest these changes?
• Should I try negotiating further with Odie or consider switching to Odie Direct despite the downsides?
• What have your experiences been in situations like this?
Any insights, advice, or similar stories would be greatly appreciated!
Pets Best - monthly premium more than doubled when dog turns "senior"?
I guess my dog just turned 8 according to the age on my Pets Best profile. My monthly premium was $43 and now my bill is $91?? i am newly graduated from my graduate program and going through job fluctuation... wondering if this is worth it given the steep increase in cost.
she has been fairly healthy the 5 years i've had her. i've never actually used the insurance policy, i just like having it for my own sake lol because i've invested entirely too much of my own mental stability into this dumb little pitbull. i just did the full senior workup with bloodwork and urinalysis and they said she looks good. if anything dire happens i could borrow money from my family
she is my only pet and technically i can afford having only one pet insurance policy. i like the reassurance of having the insurance and it was worth it for me at $43 but $91 has me rethinking
State Farm - SR-22 or SR-60
I was in an accident May 2023 and my license was suspended on August 29,2023. I was at fault and I wasn’t insured (I know, totally my fault). I haven’t been called into court. So far I’ve only had debt collectors call me to have the accident paid for from State Farm for $15,322. I was searching on the Texas DMV site on ways to get my license reinstated and these were my options:
1. Notarized Installment agreement Form SR-19 OR
2. Notarized release Form SR11 OR
3. Proof of insurance covering date of accident OR
4. Security deposit with an SR-22 and SR-22A OR 5. Copy of Bankruptcy OR
5. Evidence of settlement OR
6. Form SR-60 if two years have elapsed from date of accident OR
7. Apply for an occupational driver license
I’m thinking about the SR-22 but I’m not sure on how much the security deposit would be. But I was also thinking since it’s about to be two years since the suspension went into effect. Would I need to wait ANOTHER 2 years if I decided to go with the SR-60?
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