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Odie - Odie: How Long Should Direct Deposit Take?
I filed three claims with Odie over a month ago. Thankfully, they were all approved. I requested direct deposit for reimbursement. This was on Monday. Today is Friday and I haven't received anything. ManyPets used to pay with 24-48 hours after approval. Anyone have any experience with Odie? How long does it take them to reimburse?
Geico - Geico increased our rate by $300 after updating odometer and said California law prevents correcting it?
We recently got hit with a $300 rate increase on our 6-month Geico auto policy just because we updated our odometer. Here’s the timeline:
- We bought a used 2022 Chevy Bolt EUV in August 2024. At the time, the odometer read ~30,500 miles.
- In January 2025, we started a new auto policy with Geico.
- Now, in June 2025, we updated the odometer to 36,500 miles through their system.
- After this update, Geico increased our premium significantly.
I called a Geico agent, who told me the system assumes 36.5k miles over the entire life of the car, starting from the car’s model year (Chevy Bolt EUV 2022). Since it’s about 3.5 years old, Geico calculates our annual mileage as ~10,400 miles/year, even though we’ve only driven about 6,000 miles in the 10 months we've owned it.
She also said that California law prohibits them from adjusting the previous odometer data, even if we can prove when we bought the car and how much we’ve actually driven. That part sounded the most questionable to me, but I’m not sure, which is why I’m here for some advice.
I’m not trying to cheat the system, we just want our actual usage reflected accurately. I can provide documentation of the purchase date and odometer at the time (from the bill of sale or DMV forms), but I’m not even sure that can help since the Geico agent said there’s nothing they can do to adjust the previous odometer.
My questions:
1. Is it true that California law doesn’t allow insurers to adjust for actual usage if it wasn’t reported at the start?
2. Has anyone successfully appealed something like this with Geico?
3. Should I just start shopping around now for another insurer that works better for low-mileage drivers?
Appreciate any insight or advice. This feels really unfair and arbitrary, especially since we were trying to be honest and accurate with our info.
Trupanion - Trupanion Experience
Just sharing an experience that may be helpful to others. I signed upon or Trupanion about 4 years about based upon Wirecutter's review at the time saying that their increases over time were modest and product was good. When I got my puppy four years ago, the rate was $70 month. Fast forward three and a half years and my rates were $103 ( not too modest in my opinion). I just got an email saying that my rates were going from $103 to $135. That's an astronomical increase in my opinion. It got me wondering what Im going to be paying when my dog is 11 years old and he may need the insurance, $300/month? More?I decided it was no longer for me and I wanted to cancel.
Customer service was relatively good till this point. But when I wanted to cancel they made it EXTREMELY difficult. I could find nowhere on the website to cancel until finally finding some back alley link that said I had to call them on the phone to cancel. Annoying... shady... but fine. I called them and waited on hold for five mins for someone to take my info. They did, then they said they had to transfer me to the cancelation department. Shock and surprise it was a 20 minute wait. When I got the agent on the phone, they needed to take all the same info again, and then I was forced to sit through a 15 minute scripted summary of why my cancellation was a bad idea and why their rate hike was justified rather than them just taking my info and cancelling the subscription. They told me if I hung up and didn't listen to the whole spiel my insurance would not be cancelled. The whole thing felt like a forced captivity last ditch effort sales pitch to keep me, rather than facilitating what it was I called to do. Really disappointing customer service. To not have an online option to cancel in today's day and age is egregious. Forcing people to to listen to a sales pitch is customer relations malpractice.
American Express - Warning about Amex "Pay over time" feature
I had some large expenses come up that I couldn't afford, so I used the "Plan it" feature on my platinum card. Basically, you pay a fee, and then Amex lets you make installment payments on the charges. What I did not know at the time is that you pay interest on these payments in addition to the fees! The fees themselves were a couple hundred bucks, and I picked a 6 month payment plan under the assumption that I was paying the fees instead of interest. Am I overlooking something, or is the payment plan completely useless? I would have just carried the balance if I'd known what I was actually signing up for
Edit: I confirmed with amex that I am using the "plan it" feature and not "Pay over time" so I shouldn't be paying interest, but because I have carried a balance that isn't part of the payment plan, I'm being charged interest on both. This feels pretty scummy and deceptive
Labcorp - Nurse accidentally did the wrong blood tests on me— Do I still have to pay for them?
\*EDIT: I've been corrected by a few people-- The person I was interacting with was probably a medical technician/phlebotomist, not a nurse. Sorry for the mix-up in the title.
Hi all. I have a problem, and I'm not sure what to do.
Earlier this week I (24F) went to a Labcorp office to get blood tests done in advance of my hematology appointment (this is something I have to do multiple times a year). When I got there and was checked in, the medical technician\* asked me if I was there on the orders of "Doctor Smith" (fake name). I told her that while Doctor Smith was one of my doctors, I was actually there at the request of my hematologist, "Doctor Johnson." The Labcorp worker told me that there was nothing from Doctor Johnson's office in the system, and the request from Doctor Smith was the only one she could see, so it HAD to be the right one. Since she was the expert, I assumed she was right and went along with it.
Well, that was a bad move. Instead of giving me the tests I needed, the medical technician\* redid ten completely unrelated tests that I had already gotten done in August. Now I found out that they're planning to charge me $220 for the incorrect tests, plus I need to go back and have more blood drawn because I still haven't done any of the tests I need for my hematology appointment. Is there anything I can do to not pay this initial $220 bill? It really feels unfair to me, mostly because I already had to pay an identical bill back in August when I got these tests done the first time. I've already called the Labcorp, my insurance, and the hematologist's office, but all of them seem really unsure about the situation. Which one should I keep calling?
For extra context... I live in Maryland and make roughly $65k a year. I'm on my dad's insurance.
Ohio Insurance Company - Can I negotiate settlement up, Ohio
I have a 2025 Toyota Camry with 14,000 miles. It got covered with a coating of cement.
The insurance company offered me $3,700. My Toyota dealership has said they will take the car plus $5,500 and give me a new 2025 Toyota Camry.
Is there any way to negotiate with my insurance company for the additional $1,800? The body shops are coming back saying it's going to cost between $5000 and $8,000 to fix. That doesn't include diminished value which I could file after it's fixed.
It seems to me that offering the insurance company $5,500 to close this claim forever is a really good deal for the insurance company because they will almost certainly spend more if I get the car fixed.
Any advice on how to get the insurance company to agree?
I'm buying the new car regardless. It's being shipped in and I'm picking it up Thursday.
Edit to add: my insurance company will have to subrogate with the contractors insurance company. The contractor is 100% at fault.
Scoitabank - Do I have a valid reason to seek additional compensation from Scoitabank due to being misinformed?
Location: Toronto, Ontario CANADA 🇨🇦
A representative from Scoitabank assured me that I could extend the interest rate deduction program on my credit card for another six months, pending approval when the initial period ended. Unfortunately, when the six months were up, I called again and was informed by a different representative that the previous one had provided incorrect information. They explained that Scoitabank only offers this assistance every two years and that I was not eligible for help at this time. I was completely unaware of this policy, and the unexpected return of regular interest charges on my account has caused me significant emotional and financial distress.
Upon research I found that Scoitabank has violated the Consumer Protection Act (CPA) established in 2002, c. 30, Sched. A, s. 14 (1).
The calls are all recorded.
Scoitabank conducted an investigation and determined that they would offer me $368.00 for my distress, along with the closure of the case. My question is, can I pursue additional compensation for my suffering? Am I entitled to request more than what they have proposed?
Thank you for your time to respond! 🙏
MetLife - Thinking of getting MetLife pet insurance for my dog
I’m thinking about getting MetLife pet insurance for my dog and wanna know if it’s actually worth it. I’ve seen they cover stuff like vaccines, dental cleanings, flea/tick meds and give about 80% back after a $250 deductible. The price seems okay too.
But I’ve also heard some people had their claims denied for weird reasons (like needing medical records from before they adopted their dog which makes no sense). So I’m kinda torn.
Would really appreciate honest opinions. Thanks.
Progressive - "Progressive" filed accident claim without consent, concerned about insurance rate impact
Seeking advice. I had an accident very recently where the other car hit my car while doing improper lane change. Even the police said by seeing the dash cam video of my car that the other person was at fault, I called my insurance company in order to report the accident but they filed it as a claim without confirming with me first. Even though I told them I don't want to use my collision coverage as the accident was not my fault, they still filed a claim without confirming with me first. The claim was closed next day without any pay as they suggested to contact the other person's insurance because I am not at fault. Now I am afraid that this claim will increase my insurance rate from now on, what should I do now? How much it might increase? Is there any way to remove it from the record? Any kind of suggestions will be appreciated.
Geico - Car insurance just went up and I can’t afford it. What can I do?
My car insurance was already extremely high (young driver, NYC), but my policy is set to renew after this month and I just got a notice that it’s going to be even higher. I called Geico customer service to ask what changed, especially since I hardly ever drive anymore (I began driving because I went to college out of state and enjoy the occasional trip to nearby states) and the last time my policy was adjusted, there was a big drop in the payment. Plus, I’ve never been in an accident and don’t have any tickets. The answer I got was that essentially, car insurance is up in New York State, and the adjustment reflects that. I can’t comfortably afford my new insurance rate, and my car is financed, so I’m not really sure what to do. Please help!
I checked some other providers, but the quotes were much higher. Over $1,000 per month, so that’s absolutely not an option. Has anyone ever been in this situation? Honestly, since I don’t drive much anymore and NYC has the MTA, I’m willing to give up my car if it’s possible, I’m just not sure if that’s really an option?
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