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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Nationwide - Nationwide pet website “session timeout” problems
Has anyone that has Nationwide (I know, I hate them for dropping so many clients and if my animals didn’t have so many conditions that would be considered “pre-existing” and not get covered elsewhere, we’d switch in a heartbeat) been experiencing issues with the website saying that the session has timed out almost immediately upon logging in? It’s been going on for me for MONTHS now and so submitting claims online is an absolute PAIN because it keeps logging me out.
Progressive - Progressive - what counts as permissive use?
My boyfriend was driving my car when it was hit from behind. Car A hit Car B that then hit me, then Car A fled the scene. My boyfriend does not live with me and he doesn't regularly drive my car. We did a road trip 2 years ago, where he did drive my car a lot, so he told the insurance he drove it 20 times in the past two years.
Now they're saying I have to add him to my policy because he's a regular user of the vehicle. I can exclude him from the policy for less money. Is there any way that I can insist he doesn't regularly use the car besides what I've already said? In the recorded interview, he said that, in a given month, he doesn't use it. Could they say that, because he's a regular user, they will reject the claim, even if I do pay to exclude him from the policy or add him to the policy retroactively?
Fetch - I’m afraid I’m going to get dropped.
My 14 month old cat has been to the emergency vet twice since we adopted her a year ago. 8 weeks ago she went in for swallowing a button. She had been vomiting all day. Luckily it came out naturally after she spent the day hospitalized with an iv to hydrate her. Last week she started vomiting again. I’ve been traumatized but the fact that she swallowed a button, my best friend’s cat had to have surgery to removed a nerf ball, and my other best friend’s cat had to actually be put down for eating the rubber off of swimming goggles, he had other issues and they didn’t think he would survive the surgery. All this happened since my cat first went in 8 weeks ago. So I probably should have given my cat a few more hours to see if she would stop vomiting. Turns out she had suspected gastritis. Now I’m afraid that we will get dropped from Fetch insurance if I submit the last claim. Should I submit the claim? Will I get into trouble if I don’t submit it?
Ambetter - I have an Ambetter policy through ACA (Pennie.com) and I am wondering if there is anyway to get out of it? It is the worst insurance ever.
They have declined every single submission I have made, saying out of network on everything (including doctors that are on their list). They won't even apply out of network payments I have made myself towards deductible. The insurance is a joke, I have to resubmit everything multiple times. I've been a massive fan of ACA till now (blue cross, Capital, etc).
Is there anyway to get out of this insurance?
Fetch Pet Insurance - Avoid Fetch Pet Insurance
I currently have 3 cats. I've had policies with Fetch (previously known as PetPlan) for nearly 2 decades, and they have covered half a dozen different cats during that time, including my current trio. Fetch has never had the cheapest policies, and it always took a while for them to pay claims, but they always provided good coverage and did not engage in the scummy bait-and-switch practices so common to other pet insurance companies. All that changed Monday.
To provide some background, two of my three cats are middle-aged littermates, a female and a male. The boy is generally healthy except for the occasional herpes virus flare up. He's had those since he was a kitten so Fetch considered them a pre-existing condition and has never covered any of those expenses. Fair enough.
His sister suffered a serious illness in 2023 and was ultimately diagnosed with small cell intestinal lymphoma. Due to complications during the initial work up, she got aspiration pneumonia. She nearly died and had to spend 10 very expensive days in the ICU. She recovered from the near fatal pneumonia, but unfortunately the lymphoma is terminal and all we can do is give her medication to keep her comfortable and slow the progression. If we're really lucky we may get a couple more years with her.
Since her diagnosis in 2023 she has had to see her vet every couple of month for blood tests because the medications suppresses her immune system and can have serious side effects. So, she incurs regular medical bills, but nothing near the expenses she incurred in 2023.
Both cats had their policies renewed in 2024 with moderate increases in the annual premiums.
Today I received my renewal documents for 2025, and I am absolutely floored by what Fetch has done:
* **Fetch designated BOTH cats as high risk and forced them into high-risk policies.**
* **The female's 2025 premium went up by about $75 to $1380 per year, but the deductible quadrupled to $1000 and my co-pay went from 10% to 40%!**
* **Even though her brother has rarely been sick and never with anything serious, his 2025 premium increased by $817 to $2200 per year, his deductible doubled to $500 and my co-pay went from 10% to 30%!**
I had expected the girl's policy costs might increase, but there is no justification for what Fetch has done with her brother's policy. I called Fetch to get an explanation and see what could be adjusted at least for the boy's policy. Their answer was, "Nothing." Take it, or leave it. This is how Fetch treats customers who've had policies with them for decades. Just a big middle finger.
Fetch was bought by a huge private equity firm a few years ago and these predatory business practices are the result. Wall Street has been buying up veterinary practices and pet insurance companies with the goal of consolidating the industry into monopolies that will rob pet owners blind. For Fetch it's either pay up or put fido to sleep.
State Farm - Glass coverage in CA?
Got a crack on windshield recently and just found out there is no specific "Glass coverage" policy for me. What I'm trying to say is if I wanna use my insurance to replace the windshield then I need to use the main accident coverage or something to cover it and I have $1000 deductable since Safelite gives me a $1100 quote and if I use insurance it will make my rates higher in the future, so it's kinda worthless and means I have to pay the $1100 windshield by myself. I've heard some ppl have a specific glass coverage which means it will cover any glass replacement with 0 deductable and will not affect my rates.
So my question it's the CA thing or did I just pick the bad company? I have Statefarm for now since it's the "No.1" insurance company and I just don't wanna any trouble if one day I have some damage and need to claim. If it's the company, any recommendations? Ty.
Manypets - Anyone NOT doing the transfer from Manypets to Odie? My premium went up nearly 50%!
I guess I should have looked into this sooner, since I got the email from Manypets back at the end of December, but I forgot about it until now when I FINALLY got an email from Odie regarding the new policy which takes effect March 1st. I have been paying $34.12 a month for each of the last 3 years on a Golden Retriever since she was 3 months old with Manypets. $500 deductible and 90% reimbursement and unlimited annual. They say your rates will be the same with Odie as they would have been with Manypets, but the new premium is $50.15 for $500/90% AND I noticed that the annual max is no $20,000 instead of unlimited. I understand rates normally go up each year but this is nearly 50%. I have seen other posts about this so just wondering if you guys are sticking with Odie or finding another company. I still have not received the email regarding the whole policy so there may be more things I find missing. And if you did switch, do you know if the new companies normally waive the waiting period as long as you have had continuous coverage with another company?
Budget Car Rental - Budget Car Rental Won’t Refund “Loss of Use” Charges Despite Insurance Paying in Full—$1050 Withheld for Months!
I’m looking for advice on how to get Budget Car Rental to refund me $1050 that they wrongfully charged me for “loss of use,” even though my insurance fully settled the claim.
Timeline & Issue:
• Sept 22 – I was in an accident with a Budget rental.
• Oct 17 – Budget charged me $1050 on my personal credit card for “loss of use.”
• Feb (First Week) – My insurance fully settled the claim, and I have a signed release letter from Budget’s claims department confirming everything is paid for.
• Now (March) – Despite multiple follow-ups, Budget still hasn’t refunded my money.
What I’ve Done So Far:
1. Emailed Budget—Sent a detailed request with the signed release letter proving all charges were covered by insurance.
2. Called Customer Service Twice—Each time, they escalated it to the billing department and told me to wait 5–7 business days.
3. No Refund, No Response—Every time I follow up, I get ghosted or asked to wait again.
Why This Matters:
I am a student, and $1050 is a huge amount for me to have tied up for months. Budget has been unresponsive, and I don’t know what to do next.
What Are My Options?
• Has anyone faced a similar issue and successfully gotten a refund?
• Should I escalate this via a chargeback, BBB complaint, small claims court, or another method?
• Any suggestions on getting Budget’s attention and making them act faster?
Blue Cross Blue Shield - CT Heart
Cardiologist ordered a CT for my heart. Pre-authorization approved by insurance but for cost estimate at BCBS website I will still roughly pay about 2K while they will cover about $1600. I have BCBS PPO with $3200 deductible. Would the hospital billing department be able to give me my actual cost before I go through with the procedure. I just don’t want any more surprises after getting hit with a $3K hospital bill for my son’s ambulance and ER TRIP.
Geico - Can I make a claim for this?
I had previously had Geico insurance. I thought I was paying for collision coverage until I backed into a pole and made a claim and they said otherwise. So I proceeded to drop them and get Progressive. It's been, let's say a year since then and I haven't fixed the damage to my truck because I figured I couldn't make a claim to fix damages my vehicle had BEFORE I started my policy. Anyway two days ago my sister backed into a pole and it seemingly did no damage, then when I came out of work today I saw that the plastic cover of my bumper had completely fallen off. Can I make a claim to have my bumper fixed? I'm sorry if this is a stupid question or if I've done LITERALLY everything wrong.
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