If you have ample time to debate with these people and call in on every claim, resubmit every detail multiple times and waste hours or your life, it’s right for you.

Fetch are the most deceitful and scammiest pet insurance provider that is out there. Avoid them. They gave me a day where I would be able to submit claims and they changed the date by one day to avoid paying for my claim. They advertised one thing and then changed it by one day after the 15 day waiting period. They are liars. I have provided feedback but they really could care less. They will probably respond here and say oh please let us know what has happened. I will email them and get in contact and they will not give a darn. Stay away from Fetch they are an absolute scam.

They changed my coverage from 80% to 50%, increased my deductible from 300$ to 1000$ and significantly increased premium all of a sudden. Very disappointed as this is not how insurance is supposed to work.

I have submitted 2 claims through Fetch insurance. The first claim went through fine - no problems. The second claim came back flagged because an exam note from 3 years prior for my dog's annual vaccination appointment did not state her health status. Side note: this was the same medical record I used for her first claim that had no issues.

Mirroring a review I have seen below, they have zero interest in helping our animals…zero, extremely challenging to deal with to get our pup the help he needed and we couldn’t get a reimbursement at all for a general health check which had been included in our plan.

If I could give them zero stars I would.

***DO NOT USE THIS COMPANY!!!****

Do not use! They are a sad excuse for pet insurance!!

I am extremely disappointed in Fetch Pet Insurance. One of the main reasons I chose Fetch was its coverage for integrative treatments like acupuncture and physical therapy. However, when I finally needed to use that coverage, they found a loophole to deny my claim.

Fetch denied coverage for my friend’s dog in an emergency situation. Then five months later, sent her a renewal bill—for her dead dog.