A lot of my dogs visits and medications given are not covered because of his allergies. Only good reason to have this is truly for emergency surgeries.

I believe I was misled as to what this would cover. ALSO, I just had a 27% increase in my monthly premium, and do NOT know why. BUMMER!!!

They really only cover major trips to the hospital other basic stuff like fleas and ticks have no coverage - even if you are giving your pet the preventative medicine. Outside of catastrophic events, there's not a lot of bang for your buck.

They keep raising premiums even though there were no claims..!

I have had Figo on my Beagle since 2018. The policy started out at around 600 per year. This year's renewal was an incredible 1600 dollars per year. That is a 166% increase. I used to recommend Figo to everyone all the time because they do pay claims fast and according to their policy but since they switched underwriters their increases have been untenable.

Havent used it yet. So giving it a neutral rating. Puppy is due for exam. We will see.

The information was not clear regarding the process for claims.

Comparable to a credit card scams. I’m struggling to find value in the insurance since they actually don’t cover anything. In the bright side, they are marginally cheaper than other options but don’t expect to actually have anything covered by them.

I got paid super fast but I only got paid for ½ the vaccine. The other half will be in 3 weeks. I probably won’t get anything because as I understand it I am at my max. So now Lulu has to be sick in order to get any payback. Doesn’t seem fair

Figo has an easy to use app interface and as a Costco member, their premiums are significantly more affordable than other pet insurance, even through my employer.