Always quick to review and respond and help with questions if needed.

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Easy to navigate online system and enter information

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MetLife pet insurance is fantastic and puts my mind at ease when caring for my sick pet. It’s such a relief to know I can give my dog the best and not go broke in the process. Love this company

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Easy to file claims. Very Responsive.

Metlife does a great job providing transparency on the different insurance you can choose from. The price is affordable and is so worth it for our fur babies! I always tell people they should purchase Metlife. It bring me comfort our babies can get the care that they need and we don't have to spend an arm and a leg...or should I say paw.

Multiple problems with numerous submitted claims not entered in the claims system and numerous delays due to the need to resubmit them and the need to contact customer service. Therefore, numerous delays with claim reimbursements. Also, given information on several occasions that is not consistent from customer service representatives.