The premium just went up again, nothing has changed, Trupanion doesn't pay for much at all. I am disappointed with the service.

I've not been happy with this coverage, because it doesn't cover items that I believed it would cover, as well the amount of time it takes to actually get a claim paid. I will be looking for new coverage for my pet(s).

My pet had three small skin lesions removed, was charged a deductible for each one. This insurance is worthless unless your pet has a chronic condition or catastrophic injury. Instead of an annual deductible, they charge a deductible for each type of incident, and they micromanage each claim, insuring a low or no payout under most circumstances.

Filing a claim for my pet is worse than filing a claim than for myself, the paper work, scanning and emailing.

Trupanion replies quickly when invoices are submitted. I wish they covered more of the vet costs though. Our dog is old and having trouble with a corneal ulcer. Now seeing a specialist and the cost is high. Not even 50% of it is covered which isn't great especially when my monthly cost for the insurance keeps going up.

My premium keeps going up and up!! Almost double from 6 years ago. Just filed a claim and not much was paid starting to think its time to cancel your insurance

Negatives include: that you raise my rates every opportunity you get. You charge my full deductible for every single bump that's removed from my dog - claiming they're different types of bumps. Outrageous. A mass removal is a mass removal and should be categorized as such. While I'm grateful to get some money back on some claims (not all), I question whether paying the monthly rate plus my deductible plus getting zero reimbursement for exams, medicine, or taxes is really worth it.

Even tho the vet techs know the system to connect with you , the steps seem never ending. I've given up on email or iPhone for submitting invoices, just mail them.

I met my deductible but had to pay for most of the charges after that and have more expense coming. At this point I am thinking it is not worth continuing.

I have been with Trupanion for 6 years. All they do is keep raising prices and cover literally nothing. Exams, medication, surgeries, they do not cover any of it. I am not sure what they even cover at this point it keeps changing. My two cats are going up in price to be covered by $30 and $25 which is $81 and $79 and they charge my dog at $94. It’s not worth it and they are horrible to long time customers. Buyer beware!