Too much red tape and a little more expensive than I expected.

I am deeply disappointed with my experience. Based on my interactions, I cannot recommend this insurance. In hindsight, I would have been better off opening a savings account and depositing the monthly premium myself.

Every time we need trupanion they tell us things are pre-existing. We plan to save our money and just pay for services since that’s what happens when we need them. We have paid them for several years and we would have been better off putting our money into savings.

Company isn't transparent about deductable and coverages. I had a $3000 mouth surgery bill, they paid $900.

Trupanion’s arrogance knows no bounds. When questioned about a 33% premium increase, only boilerplate messages about increased regional costs were given. When asked for documentation about how such an increase was determined, more boilerplate messaging about this being proprietary information was offered. Surely Trupanion can do better than this.

We were clients for many years. We started our policy back in 2009. At that time we had 5 dogs on the policy.

As my dog has gotten older with more issues I've had to fight for his coverage more and more

I've never had an issue with Trupanion coverage, but they for sure charge for it.

Monthly pricing has gone up triple since we started 3 years ago, other then that things are good

Keep raising my monthly premium and never paying much for claims. Typical insurance