Your week care payout is pathetic

Began my dogs insurance 3 months prior to the incident happening. Was told because she had seasonal allergies 4 years ago they would not approve her claim for antibiotics on her hotspot.. it took almost 2 months to get a response regarding this claim…highly recommend saving yourself stress and time and not going with Pets Best.

What's the purpose of paying for insurance if it isn't going to cover anything? Terrible insurance. So many "rules and regulations"; robbery.

My dog has been insured for years now and at first the coverage was really great. He has been on the same plans the whole time but the insurance is covering less and less of the cost, meanwhile the price of the insurance just continues to increase.

Every time I submit a claim they say that they need more information and can't process my claim. Half the stuff that I submit for a claim they deny. I've been waiting almost 2 weeks for a refund and they keep saying that they need more information when the app won't even download on my phone. I've had countless problems with their app. I'm done. I'm about to just switch insurance companies.

I was a member for years. My one claim for surgery was turned down. Having me pay into a system for years that then turns down my claims is a scam.

Very disappointed in the length of time it took to settle my claim.

This company will do anything it can to get out of paying a valid claim- You can call them the UNited Healthcare of pet insurance

I don't like how.i spent 221 for insurance, and since shes an adopted dog and got kennel cough right when we got her, I couldn't use my insurances when it was important to get her checked and medication.

Do not use Pet's Best. They take your money and after a month-long process of easy claims, they reject them for no reason. Put your money elsewhere.