I got Fetch Pet Insurance for my dogs first year. I used it only a few times so, I decided to cancel. I emailed them to cancel as I work during thier hours. They REFUSE to cancel unless I talk to a sales rep on the phone. I have never had such an issue with a company in my life.

Old Merlot made it great. Skip was awesome.

The chat box when submitting a claim is easy to use and you hear back quickly on the reimbursement amount. The chat expert was friendly with good follow through. It was a good experience as a new Lemonade user.

Brandi was very helpful. easy and painless set up, information about important points given.

Rate the good way

I was searching for home insurance so I called my

Claim processing is rather slow. Customer service is rather slow. I should’ve done more research before signing up with them because now that I know there are definitely other insurance companies that are better and at this point I’m kind of stuck with them because another insurance company won’t cover anything that’s already been covered they can consider it pre-existing so my dog deals with allergies and if I go to a different insurance company, they won’t cover the allergy treatments now.

My dog got bronchitis, took him to the vet. He had xrays and was prescribed antibiotics. I sent the invoice to embrace and was reimbursed in less than a week. Thank you Embrace

This insurance will find any excuse not to pay you it’s a gimmick

Awesome customer service!