Trupanion is pretty good but very expensive. They have direct pay with many vets which is great! They charge you multiple deductibles unfortunately when the vet is running diagnostics trying to rule out different things- even though only 1 deductible should be charged. They are overall pretty good

We sent in a claim and it is still in for review two months later.

Easy to apply and ease of mind my cat can have some health insurance for no cost! Opted for 2 extras but still very affordable!

Our tabby ate a lily leaf at 1 a.m.—terrifying. Pawp’s vet on video diagnosed pretty fast and saved us a panic run to the ER, but follow-up info took hours and the script they sent was 30% pricier than our local clinic. Useful in a pinch, just don’t expect white-glove care.

Very pleased with Figo. So glad I purchased this insurance when my dog was just a puppy. The coverage is excellent with various options, online claims process is user-friendly with prompt claims payments, and customer service is outstanding with helpful people to answer questions. I’ve had other insurance for my previous dogs, but Figo is by far the best!

Fast repayment. Prices are outrageous. 30% increase this year. Simply preposterous. Every year it’s a giant increase. How can a dog’s insurance cost more than mine

I was satisfied with Trupanion until my last experience. I had tried to access my app to submit an invoice and it wouldn’t work so I called. Young lady said she would look into it and in the meantime sent me a link. Submitted the claim got email couldn’t read date sent another picture of receipt showing date. Got another email saying needed all pictures. Called again young man sent me his direct link and finally got through, in the meantime he told me the app is no longer works. NOT IMPRESSED , I use that app it is fast and easy. Considering what I pay for my dogs insurance I feel we should have been offered the courtesy of being informed that this was being done. Bring back the app. By the way Patrick Utter was very polite and helpful.

Ariel was great at taking the time to get my issue resolved on my home owners insurance Beauce I wasn't divorced when I bought my house the deed was listed under my married name four years later I got divorced I applied for insurance thru one of their subsidiaries when the records at the court house the names didn't match so my insurance she dropped she took the time had me submit my divorce decree and my name change order which fixed the problem thank you thank you Susie m Jacobs

My premium has more than doubled in just a few years, and despite having repeated claims for the same reason, Trupanion has found ways to categorize them differently so deductibles are not met. I have gotten very little paid out despite massive premiums, and will be changing providers shortly.

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