After four years of constant but reasonable increases (from $31 to $62), current year renewal for a healthy 6 year old 55lbs dog went from $62 to $97. An otherwise great company that I would have stuck with and often recommended ruined by idiotic decisions - note the numerous complaints here and on other social media platforms like Reddit.

Awful company! Advertise on TV that everything is fast- nope! Waiting period of three weeks and took a other month to review my claim then denied it because the vet didn't have a formal diagnosis so they said it was preexisting. All the while collecting premiums. Don't use them.

After being a member for eleven years suddenly it’s extremely difficult to submit a claim. They make you jump through a bunch of hoops now making it totally inconvenient.

I had a policy that was cancelled after 8 years, which I loved. I asked about a new policy and none are offered w illness. I think that it’s important coverage to have. Please reconsider your policies

Impersonal online application with no policy coverage options explained or follow up call from an agent. Will try this out for the year.

The reimbursement is only half as much as I paid.

Terrible processes in-place at lemonade. Customer service is unable to resolve a policy cancellation/refund issue for 3 months (and counting) and are essentially withholding $1500 while I wade through repetitive and unhelpful calls (no one follows up with me so I have had to initiate with inconsistent responses throughout). Avoid this company if you want to maintain your sanity!!!

I am writing, yet again, to express my growing frustration and disappointment regarding a recurring issue with my monthly claims—an issue that has persisted for nearly three years without resolution.

New member, first claim, but it's been over 10 days and I have heard noting about my claim. I also have no way to upload banking info for ach transfer. We will see how this goes.

I summited a claim on May 20th had a hard time getting the papers they wanted I finally got approved on June 11th they said it should take 5 to 7 days it has been 9 business days still nothing you cant speak to anyone I am so disappointed Walmart should take notice to there offerings