I got paid super fast but I only got paid for ½ the vaccine. The other half will be in 3 weeks. I probably won’t get anything because as I understand it I am at my max. So now Lulu has to be sick in order to get any payback. Doesn’t seem fair

ANYONE WHO WANTS PUMPKIN PLEASE READ THIS!!!! THEY ARE HORRID!!!

Just cancelled the insurance. Unless you have a ton of money to pay for a procedure amd/or you get the insurance when your puppy is born, it is a waste of money. They will always find preexisting conditions even if the injury is an accident and unless you can pay for the treatment upfront, which most people cannot afford to do, then it’s doesn’t matter that they “might” reimburse you.

Comparable to a credit card scams. I’m struggling to find value in the insurance since they actually don’t cover anything. In the bright side, they are marginally cheaper than other options but don’t expect to actually have anything covered by them.

Registration for new insurance is set up to run smoothly. Filing a claim was easy and was handled quickly with a check already on its way. However, do be sure to read the fine print of the Wellness/Preventative insurance. We had a number of costs for our new puppy to get him "up and running". Our vet has a puppy plan that we purchased for $300, and we added on some immunizations to that too, reaching about $400 for the first visit (all eligible for reimbursement). We were only reimbursed the amount we spent annually on the wellness insurance (so...cut even on purchasing the insurance, which is not the point of purchasing insurance), and I checked and found fine print that if a vet offers a "puppy plan" bundle, they only reimburse up to the yearly fee. They may have a good reason for this, but it does not instill trust for future claims.

Happy with my coverage/quote. Though, incorrect physical/mailing address took additional days, emails, and a call to correct.

I paid the insurance and when they sent them the first vet bill, they paid nothing!

The information was not clear regarding the process for claims.

Havent used it yet. So giving it a neutral rating. Puppy is due for exam. We will see.

I have had Figo on my Beagle since 2018. The policy started out at around 600 per year. This year's renewal was an incredible 1600 dollars per year. That is a 166% increase. I used to recommend Figo to everyone all the time because they do pay claims fast and according to their policy but since they switched underwriters their increases have been untenable.