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State Farm - What's the best alternative to State Farm?
I'm shopping around for car insurance. I'm 38F and never had anything but State Farm, but I was rear ended in an accident last year and had a mostly bad experience dealing with customer service and claims. My parents had a life insurance policy for my mother. When she passed away the office somehow marked me as the deceased party, which also lead to me having to "prove" that I was not dead. Keeping in my mind my mother and I share a last name and had our insurances at the same office/broker, but we have completely separate policies. When I told the agent that is what happened, she was combative even though the date of the change corresponded with my mother's death. After my accident, there were significant delays in getting my payment because of some issues they were having with setting up digital payments for me. All around bad experience with customer service and claims who were not empathetic or helpful. When I switched my insurance to a new agent's office for my new car, they put the incorrect financing information on my policy. Had to call several times to change. Realized that they had the wrong mailing address and garage address, even though I had also changed these. I, no joke, had to call on four separate occasions to try to change my garage address. They kept telling me it would be reflected on my policy within a month, but when I checked, my old garage address was still there. Conveniently, my rate at my new address is cheaper.
I will say prior to the past couple years I had great experiences with State Farm. It seems lately to have maybe gone down hill, and I am a pretty dang patient person.
It's not all about price for me either. I'm happy to change to somewhere with better service even if slightly more expensive.
Does anyone actually have a car insurance company they can recommend based on good experiences and/or customer service?
Thin Blue Line Benefits - Thin Blue Line Benefits and Live Freely
FYI
Thin Blue Line Benefits now has a company called Live Freely Health contacting members about claims. I got an email and then called them. TBL did not send out a message stating this would happen. The rep at Live Freely said they are just letting people know the claims will be processed. I personally call it "buying time" and would not give them any personal information.
Progressive - Diminished value claim denied because I'm not selling the car - is that legal??
I live in Colorado and was in an accident where the other driver admitted fault. Their insurance company (Progressive) accepted full liability, paid for the repairs, and told me I could file a diminished value claim once repairs were completed.
I filed the claim with an independent appraisal from a DV business that valued my loss at about $4,000. Now, Progressive is denying it, saying I’m “not eligible” because I’m keeping the vehicle and not selling or trading it right now. Their email says:
> “As you are keeping the vehicle and not trading it in or selling it, there is no way to measure diminished value as you’ve not lost anything.”
This is a 2024 Hyundai Kona with ~11,000 miles, accident-free before the crash. My understanding is that Colorado law allows diminished value claims in third‑party accidents regardless of whether you actually sell the vehicle—it’s based on the market value difference before vs. after the accident.
Do they actually have legal grounds to deny me just because I’m keeping the car? Has anyone in Colorado fought and won this?
Nationwide - Nationwide dropped us - help!
I have a 4-year-old French Bulldog, and we previously used Nationwide for her pet insurance. Unfortunately, we just found out they dropped our policy without any reason. I have been looking around for other pet insurance companies but feel frustrated by the pre-existing condition coverage. We signed up for trupanion but they want records of our last 2 years and my pet has a few things in the notes that I think will totally screw us going forward like itchy paws, a hurt pack, and previous GI bugs/UTIs. Has anyone found a good insurance company that will not be so harsh about not covering pre-existing conditions? Thanks in advance for the recommendations!
GEICO - GEICO to GEICO insurance claim issue
On July 24, I was involved in an accident in Houston, where the other car suddenly changed lanes on the highway and caused an accident. I called the police and the other driver accepted his fault. Police has made a incident report and seems like full report takes some time to come. We both had geico insurance. Police made the incident report and gave me the details of the other person's details, insurance policy and all but did ask me for anything. Now, when I call geico, they say that they have not yet gotten the other person's statement. I don't know what my options are. They also did not respond to my rental car issue and i had to get it myself. I missed couple of day of work as well due to the body pain. What should I do?
Odie - Odie pet insurance- fradulently charged my credit card when I told them I will not be signing up for their policy
\*\*\*UPDATE\*\*\*\*
Emailed Odie and they replied saying they refunded my CC.
\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*
Hi,
I was fradulently charged for pet insurance premium from Odie, after they merged with Manypets. I have contacted both companies (email, phone call) and discussed I would not be renewing my pet's insurance contract.
The renewal date was January 3rd.
Today, Odie emails me saying that they've successfully processed the monthly premium.
Any tips on how I can get my money back and ensure that Odie does not harass my family/fradulently take my money? I'm very upset, as I had done my due diligence in communicating that I would not be renewing my insurance policy with them.
On an additional note-- This left a very bad impression on me, and I will not be recommending Odie to anyone on this reddit forum.
Thank you.
Brighthouse Financial - Challenges in the hardship surrender an inherited life insurance annuity from Brighthouse Financial
Location: New York
I am trying to navigate the ongoing challenges in the hardship surrender of a life insurance annuity (qualified) I inherited from my father when he passed in NOV 2013. He was 82 years old when he passed and was already taking disbursements (Metlife at that time).
In early 2014, I truly thought that I had requested a full pay-out on the life insurance; however, Metlife then informed me that I had already annuitized the policy (?), and it was documented on my 2014 annual FMV notice from Metlife that there was "no servicing agent on record". At that time, I did not get too upset about the mix-up because my family was doing fine financially, then. However, I am now 61 and my wife is 62; and now our financial situation has turned dire, as last year we already liquidated the other inherited life insurance annuity from Security Benefit which was super easy and paid-out within days. The reason for this eminent need is that my wife lost her job in March 2024 and she has been unsuccessful in finding a new role in this unsure job market (>500 job applications), and her NY unemployment insurance was exhausted long ago. We also have three sons, with two currently being in college in which one of them has autism in which I have dedicated my life, acting as his personal attendant of sorts to assist his K-12 education. His disability application for SSDI is still in the appeal process with the SSA, so we have paid for his first year of community college, with a great deal of assistance from me.
Unfortunately, after several documented/recorded calls with Brighthouse, they have failed to provide me with a copy of my original contract, or the ability to even open an on-line account. Whenever I call them, I am not even treated as a real Brighthouse customer as my annuity contract is immortalized allowing me no visibility of my account, and I am informed that I will not be able to withdrawal the money until age 73. After 11 years, the annuity is only worth \~$28,000 (started out at $37,000 in 2013). It's not a lot of money to most people, but it could save my family at this point! I would be so grateful if the legal expert in this community could help me navigate down the correct paths to possibly resolve this solution as we really can't afford a financial planner or attorney at this time. I'm not even sure that I'm using the correct surrender request form (EF-70N-DXC 10/23) because I never get a response from Brighthouse, and I am very gracious in my communications with them.
Healthy Paws - Premium Doubled
I adopted my kitten in 2018, which is when I also signed up for Healthy Paws. The monthly premiums started at $24.57 and went up reasonably every year so it's now $43.17, but I just got a notice that premiums are doubling to $86.60 in 2 months.
I see there are many reports of insane increases, esp. in CA where I am, so I don't know if that's why or if it's bc she hit 7 years, but I thought I'd check - is $86 reasonable for her age?
The policy has been 90% w/$250 deductible. She's been pretty healthy w/only annual check-ups, so I was thinking I could change to 80% w/$500 to make it more reasonable.
Banfield - Banfield Early Care Plus
Hello everyone who sees this post. I’m a first time mom dog and need advice on some wellness plans for my 1 month old Labrador Retriever. I’ve done a lot of research on different wellness plans and pet insurance but feel so overwhelmed. I also don’t want to pick any wellness plans as I want to make sure I’m getting my moneys worth and the appropriate care for my puppy. I’ve only had him for 5 days so far and would give my life for him.
I recently went to visit Banfield hospital that was inside of PetSmart at midtown crossing shopping center. The visit was free because my puppy was a new patient. I got him his first dosage of dewormer. The customer service was great and they were very attentive with my puppy. I arrived late to my appointment but they still saw him. I’ve read some reviews and other Reddit post about Banfield and they have been not so great. So I just want to get advice on whether or not the wellness early care plus plan is good for the first year of my puppy’s life and ONLY for the first year.
It includes:
-introductory comprehensive physical exam
-graduation comprehensive physical exam
-routinely recommended vaccinations
-ear swab to help catch signs of parasites and disease (1x a year)
-screening test for heartworm and tick-borne diseases
-WISDOM PANEL health DNA test to screen for genetic diseases
-fecal exam (3x a year) and routine deworming (4x a year)
-virtual visits (2x a year)
-pet wellness 1-1 session
-unlimited office visits
-neuter surgery, including preanesthetic blood testing with electrolyte panel and monitoring throughout the procedure and recovery
This will be $78/monthly. Coming out to $936 for the year.
Of course, for additional recommended vaccines and additional charges for medication and extra procedures not covered by the plan, I’m willing to pay out of pocket. I’ll be sure to get my puppy pet insurance as well but still looking. So far I’ve seen Spot, Figo (since I have a Costco membership), and lemonade.
For now I’m thinking setting the coverage plan at its lowest so I pay no more than $20 a month. I know how it sounds, but I don’t want to pay so much for pet insurance right now as he’s still small. Once I see that he’s growing and being more of a menace, then I’ll change his plan to cover more so I won’t have to worry about paying so much out of pocket. What do you guys think about this? I need all the advice I can get on the Banfield plan and my idea on the pet insurance thing. Asking for all advice. Thank you for taking the time to read and respond to me. You don’t know how much I appreciate it.
Emblem Health - Baby Formula Coverage
Has anyone had any luck getting Emblem HIP to cover prescription formula (Nutramigen) due to a baby’s milk allergy? Emblem is of course giving me the runaround
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