Apple - $700 Stolen from Apple Gift Card – Apple Refusing to Help or Escalate
Location: Texas. I’m beyond frustrated. $700 was stolen from an Apple gift card in my Apple account, and Apple is refusing to refund the money. I’ve contacted support multiple times, and every advisor says the same thing — they can’t connect me to a supervisor, and there’s nothing more they can do.
I provided all the evidence: the gift card purchase receipt, my account history, and the fact that the fraudulent charges happened without my authorization. Yet Apple won’t escalate the issue or involve their Apple ID Security team.
I know gift card fraud is a common issue, but this money was stolen from my account, and I feel completely stonewalled. Has anyone had success getting Apple to actually take action on something like this? Any advice on how to escalate this further?
This is seriously making me rethink using Apple services at all. $700 is a huge amount to just write off.
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