I am not happy with your company, I wasn't even sure if I wanted your plan or not & ya'll just took $14.. I do NOT want this insurance & I want my money back.. Cancel this now..

I have paid over $300 a year for insurance and when submitted a claim, they did not cover anything and gave me a $80 credit. Please be aware of limits as they do not cover anything pass $10. As they have replied, I will also reply. yes $2000 coverage but does not cover anything, it will not cover anything pass $10 because of limits, and I pay $24 a month, because of I added wellness plan, which it is nothing. Please see my photo, for what they actually cover.

Reply from Bivvy Pet Insurance

Quick and fast. Easy to do.

Really frustrated with Bivvy right now. My credit card was scanned so I had to change my credit card. Three months later they are still using the old credit card. It is not easy to update payment options on their site. Asked if they were going to run the premium on the new card and 30 days later is still pending. Thinking about cancelling because of their inability to get the job done. Not to mention they are very rude when you make inquiries. The claims processing seems to work fine.

The first time I tried to sign up there was a gliche on the website - the info went through and so did my payment info but the policy never came up, just kept trying to load. I had to wait until they were open to call and make sure I wouldn't end up with double payments if I tried again. It never did go through so I signed up a few days later when I had time to do it again.

Reply from Bivvy Pet Insurance

It was easy signing up, but then I needed to add coverage, and it never would let me, and I didn't have a contact email to ask for help. It charges you immediately also, so, you better be sure you want it. One more thing...my vet said they don't deal with it, its all on us. Great. Guess I didn't read the fine print. My fault!

It seems that being born a dog is Bivvy’s definition of a pre-existing condition.

It took to long