I never got a confirmation only after i signed up with another insurance.

I assume my information went thru? Including my CC info? I tried 3 times & finally gave up. So its really good to see this EMAIL. Do I wait 30 days before it's effective? Thanks for your help, Sincerely, Penny Cohen

There needs to be an easier way to see what your waiting period is. Unfortunately for me my poor pup had more problems than I expected and I got pet insurance to help with that but was not aware of the waiting period.

Can you please just send the policy to my physical address? Natika Merci Thompson. Please check your records. I edited my review. I was thinking this was Contact Support that is why I provided MY ADDRESS. SORRY(smile) I cant break guidelines concerning me. If it was another persons information that is different. I would have given you 5 stars had you replied on August 17th or even August 18th when I initially tried to sign up. I would still like my policy mailed I am vision impaired . I am pretty sure that would fall under the ADA act. Thank you for you time and cooperation. Have a HAPPY WEDNESDAY!

It took me several tries over a 4 day period to buy a policy. For some reason after my card was verified I couldn't click on the enroll window until today.

I tried all yesterday afternoon to register and I found nothing but difficulty with the site. I spoke with customer service twice and they were looking into it. I decided to just try again today and I had no problem. My registration went smoothly. Had I not had an issue yesterday, I would have given 5 stars.

It needs to have more reviews on the process of filing a claim and how long it takes, and someone to explain if they cover the expense or is it you get reimbursed. Also, do you actually see the money back. It sounds like it is difficult to get a hold of someone if you need help. This may be too good to be true.

Right now I’m super dissatisfied with Bivvy. My dog has become very ill and I turned in claims 7 days ago and they are still not paid. Good luck calling, they never answer the phone and if they get back to you they are not helpful. Bivvy said that Cunamutual pays the claims and they don’t know when my claim will be paid and Bivvy never offered to help me. This has been hard for me and my family, emotionally and financially.

Had a really difficult time getting the sign up button to turn white. Went through my answers over and over and all were filled in correctly, payment was verified but wouldn't go through. Retried a different day and had the same issue. Finally changed my card from MC to a Visa and it went through.

Well a month ago I thought I had signed up I was unable to complete transaction.