If I could rate Fetch zero or even negative stars, I would.

dont have a computer and 1000 phone--so I have to mail you my bill submissions??

If I could give zero stars I would. They totally f’d me over:

I tried to get pharmacy information & was stuck in an endless loop which didn't progress. I also tried to add direct deposit information & that didn't progress either. This is the first time I have used Fetch & I REALLY hope this isn't an indication of how they work.

I am absolutely outraged by the way Fetch Pet Insurance is handling my claim. I filed a formal appeal over a week ago, yet I have received no response, no acknowledgment, and zero effort to resolve the issue. I have emailed every available contact, including the claims department and customer support, and all of my messages are being completely ignored.

I would not recommend Fetch. They tripled the monthly payment because they did not want my dog on their insurance. They told me it was because of rising prices. Lie. They went from $56 a month to $148 a month. I did not even meet the deductible for last year. I did a new quot different dog name and email. Same insurance was $53 a month same zip code. I was not even given a refund when I cancelled. Go to anyone else avoid Fetch.

I am writing to express my deep disappointment with how my claims were handled. As a responsible pet owner, I chose your company expecting reliable support during difficult times. However, the denial of my claim has left me frustrated and questioning the value of the coverage I purchased.

going to move to another provider - they don't cover regular claims

I initially got pet insurance because I never had a lot of money saved away, and when we started it was only $30 per month. After about 6+ years with Fetch Pet Insurance, and the way they weren't able to own up to their own mistake after a quote on a big operation for my dog, I have come to the conclusion that the money I pay for Pet Insurance just isn't worth it. They missed out telling me important information multiple times, which is frustrating - I could have been using it on our yearly vet bills. The thing is, within 4 years, you could and likely will be paying $150+ per month per dog because your premium keeps going up. You're better off saving $200 a month for your dog's vet bills and their future, in my opinion.

Easy to use, best coverage!!