I have been paying for Healthy Paws pet insurance for 10 years for 2 dogs. Now that my dogs are older they raised my premium almost to $7000.00 for the year. The reason that Healthy Paws gave me was that my dogs are older now. Isn't that why you start paying pet insurance when your dogs are younger so that when they need it when they get older it is available to you at a reasonable price? It is a scam! You are better off putting money away in an account for your pets and do not pay for pet insurance.

I started with them when my dog was 6 months old. At that time, I was paying about $50 per month. Now, he is 8 years old, and I pay $193/month.

Healthy paws advertises in big print on their front page that most claims are settled in two days.

Started at a reasonable price per month for my 2 cats. Every year the monthly cost went up $5-10.I have never made a claim. After around 9 years, just got a notice they are raising my premium around 300%! For no reason, when they advertised to enroll your pet at early age so you would not have these type of premium increases. Putting the money in a savings account rather than paying them any more, crazy scam.

This Insurance Company is determined to reduce their numbers of elderly pets by raising their rates so high- from $66 to $208 a month on my cat that had the plan since 2020 and never cost them a cent so that they are literally not affordable. Also now 5 years later when my cat has arthritis , which could be considered pre- existing condition makes finding another reasonable plan impossible to find.

The premium rate jumps when your pet turns 9, it more than doubles. I’d heard warnings from others about this, and unfortunately it is true.

I never once filed a claim and yet they continued to hike my premium, getting to a blinding $100 bill this year.

I have been a loyal customer since 2018, but recently Healthy Paws increase in my monthly premium from $124 to $346 a month for a single pet, which is unacceptable. For a healthy 13-year-old senior pet, the nearly threefold jump feels punitive, particularly when finding alternative coverage at this age is next to impossible.

Sadly, Healthy Paws has gone WAY downhill. I've been with the company for about 12 years and they have always paid out for my cat, and paid out quickly so that is what gets the three stars but EVERYTHING else gets a zero star.

Healthy Paws is on a downward spiral. I don’t know what has happened to them. (1) It seems that Healthy Paws may have outsourced their Call Center to a foreign country; one call to Healthy Paws, and I have an intense headache, my interaction with the Healthy Paws, alleged, Customer Service representative was horrifying, with no evidence of “customer service." (2) The person I spoke with at the Healthy Paws Call Center, or attempted to speak with, had so much background noise, that I could hardly hear him, never mind understand him. It sounded like he was on a runway at Kennedy Airport.