Location: Texas Mind you we have been a returning customer for the last 9 years to the same salesman at the same dealership. He has always gone above and beyond with taking care of us with exceptional customer service to the point of even driving 2hrs to deliver our last leased vehicle in our driveway. So now the dilemma; we recently returned 2022 lease and signed a new lease for a 2025 at Infiniti dealership February 1st. After all the paperwork is completed we get keys for 2025 vehicle and drive home. Fast forward to February 22nd I see the reoccurring payment of $975 from the old 2022 leased vehicle. Then on 26th another one for $1130 for new 2025 lease which was expected. Wife contacts salesman and says he will look into it with Infiniti finance department. After a couple of days he tells us that Infiniti finance for the old lease had not yet received dealership check for the vehicle payoff, then proceeds to tell us after they receive it we would be receiving a reimbursement check in the mail “around” the same amount of $975 from old lease that we are no longer in possession of. Wife contacts Infiniti finance and they basically tell us that the dealership is at fault and it’s out of their hands. Now we are in April and salesman telling us he will get with GSM, but GSM is somehow always busy (out of office at auctions, yadda yadda). We have yet to receive the “check” or any further information on the matter from dealership. This our 4th vehicle through this dealership with no issues at all and now this. What route do I take? Anyone else ever have this problem? Do I take legal action over $975?