I have not received any information on my plan or how to use it. Will I get a member number? I’d like to know more.

Terrible insurance. They will claim all issues as pre-existing and will not cover. If you set it up, you cannot get out. They also automatically renew. Never never buy it!!!

They seemed to make excuses everytime I filed by saying Dog will have dog issues which aren't covered. These issues were treatments not "routine checkup." Do your research before making a bad choice with manypets.

Reply from ManyPets US

Hi There,

I specifically asked them if they would cover my dog for any accidents after he had a surgery over 18 months ago and was assures they would. After I signed on with them, they changed their minds. Don't buy in to their sales.

i was charged an annual deductible twice in one year. within a month of each other. also, the amount uncovered made no sense as my dog did not have a preexisting condition.

My first claim was submitted, I received an email asking to forward all previous vet records and I then heard nothing from Manypets to tell me if I was getting any payments of any of the bills submitted

One of the worst companies for processing claims. I submit my invoices with detailed listing of vaccines provided, date of service, and signature from the veterinarian. I provide detailed Amazon receipts for dental cleaning solution for my pets covered under their wellness plan. Yet, every-time I get the run around that they need to see when the item was shipped from Amazon, or that the receipt for the vaccination does not show a card was processed. How would the vet let me leave without charging me. Secondly the date of service, cost, and vaccine given with the vet signature was provided. A complete waste of time for them to try to not process claims!

When I signed up, the qualifications of a pre-existing condition as stated in my application form, were symptom free for 30 days prior to the application, and nothing would be covered for the first 2 weeks after opening the account.