The customer service representative informs us that the policy was effective the very next day. Which was not true!

I reviewed several options on Forbes and choose you for coverage I desired.

I purchased Manypets insurance over a year ago, I asked if my pets had to see a vet first. I was told "no" and I have the emails to prove it. My Chihuahua had blood work done, total kidney failure, had to put him down next day. I submitted claims, only to play email tag because they kept asking for stuff. My Chihuahua has never been ill till he passed, but Manypets got all the paperwork from the visits, proof of invoice payment, so they came back with " we need prior 18 months of history' there is no history, he got vaccinated at Petco, traveling veterinarian no office. They billed me for his insurance the month after he died, never got a refund but they will credit me towards my other dogs policy! I had no say. I called and cancelled this policy completely, they have only been around since 2017, originating in Sweden then UK now 29 states in the USA. I will never trust another pet insurance company again, save your money it will be cheaper than paying for insurance that finds ways not to pay and you still end up paying out of pocket.

It’s a shame I just deleted my original comment to leave an updated version. Unfortunately, this insurnace company does not have it all together like it seems. They don’t care about your pets, they care about your money. It seemed as though the agent I spoke with when starting a plan for our boxer knew she was talking about. However I have learned today that half of what she said was true. I also learned that ManyPets doesn’t try to get your vet bills covered, that at the end of the day it depends on the insurance handlers decision. They don’t mention this part when doing their initial sales. I paid for the most expensive plan for just about 6 months, and I regret it majorly. When I called to cancel my plan I asked to speak with a manager about this situation and the girl put me on hold. Ten minutes later she got back on and said a manager refuses to talk to me. To just email the automated system. That is so trashy. What kind of customer service is this?!?! My 5 year old boxer is extremely healthy, thank goodness! I’m so glad I learned, talked to, and educated myself more about them before my boxer got older. Do not rely on just their site for information. I regret not looking into their reviews to begin with. Stay away from this insurnace group for pets. They are not worthy of your time, money, and they’re especially not worthy of your pets well being! Good luck!!!!

When do I get an email confirming that the cost is $75.97 a month.

I asked for legal information by a certain date. Not only did I miss my deadline, you NEVER got back to me. Lack of communication is a worry some sign.

Called in to see if a procedure my dog was going to get was covered. I was advised that yes, everything except a biopsy would be covered. After I got the procedure done on my dog, they denied the claim. I then canceled the policy due to not covering my dogs needs and not using it. I was advised that I would not be receiving a refund because I didn't cancel within 30 days of the policy. Very frustrated and disappointed in a 4.5 rating company.

I have been reading some of these positive reviews, sounds like people who work there are writing reviews to bump up the company stars on here. Buyer beware!!

This company is a joke and they are after the money not for the benefit of the your pet . Save your money and give your pet a better insurance

This company not only told me that I could add on to my insurance later and then reneged. They told me they no longer had the wellness plan and that it was replaced by a new more expensive plan. That I could only add on now if I did it when I first signed up, totally contradicting what they originally offered. Then when I tried to cancel my policy because I went with a much better more honest insurance company. They wouldn’t refund my money for that month even though I tried to get through to them before the billing date. They delayed my email by giving me some garbage about a security check so they could still charge me. I have never dealt with a more dishonest, conniving company as ManyPets. There are much better companies out there that are much more accommodating and personable with much better insurance for less. I would suggest to anyone reading this to look at Pets Best or ANY other insurance company other then ManyPets.