Travelers - MN Home Insurance Jumped from ~$1,680 to ~$3,300 – What’s Going On?
We bought our home just outside the Twin Cities area in mid last year, and at the time our Travelers homeowners insurance premium was around **$1,680/year**.
This year, our renewal came in at **over $3,300**. After some back and forth, I changed the deductible to match last year’s, but the total was still around **$2,800**.
I contacted a few other insurance companies, and their quotes were all in the same \~$3k range. I was told that **all homeowners insurance carriers in MN increased rates significantly this past year**.
Has anyone else experienced this?
* Do you know *why* rates jumped so much in Minnesota?
* Are there any strategies to cut this cost beyond just raising the deductible?
Any insight would be appreciated.
As a note, there were several homes in our area that had their roofs replaced about 2-3 years ago, because of hail damage or something like that, I would have imagined that it would have caused the price hike last year, not this.
Travelers Home Insurance - Roof claim timeline
Travelers Home Insurance. Claim filed 6/3. 1st agent came 6/11 and my roofing contractor was present. He quit the company the following week. New guy assigned. Came 6/27 then went on vacation.
A few weeks later he calls and mentioned he wants an engineer to look at the roof because he agrees there is hail damage but doesn’t agree it’s a full roof rebuild. Fine.
7/16 engineer comes out. Contractor present. It rains before he took photos, so he has to come back on 7/21. Fine.
It’s August 5 and the travelers insurance guy says he still doesn’t have the engineer report.
Is this timeline normal for a claim like this? Does this breech the law that states 30 days for insurance claims to be investigated?
Travelers - 1% Additional Structure on HMOWNRS?
Arizona - My homeowners renewal policy just arrived with a 1% shed/other structure inclusion. I thought this was a mistake/rollover from our previous house that did have a storage shed. When I called travelers (through our company discounted rate line), the agent said they cannot remove the shed coverage as it is state law - even though I don’t have a structure? He actually got frustrated with me as he’s had to argue this with several policy owners? Is the agent just wildly wrong? What on Earth would I claim against this part of the policy when I don’t have an additional structure? Did AZ pass a really dumb law and I missed it? AZ Homeowners Ins Agent Redditors, please help me make sense of this!
Travelers Insurance - Condo Insurance After Total Fire Loss
After a family member had a total loss from their condo building fire, TRAVELERS Insurance paid the claim but cancelled their policy. Now, they're having issues finding Insurance companies that will insure them. Any ideas? Has anyone experienced this problem?
Travelers - Home Insurance Claim in Appraisal, Insurance Company Hired Lawyers
Hi all,
(Reposting because I didn't know how to format)
TL;DR: Insurance denying approximately 40K worth of costs (approved line items, just more expensive in the region than their estimate), went to appraisal with adjusters, umpire selected, month later learn that insurance company is now represented by lawyers.
We experienced a water damage claim impacting a 3-story townhouse, all continuous wood flooring, walls, and kitchen cabinets, counter, backsplash, with Traveler's in Dec 2023. We are located in King County, Washington; the house is built into a slope not directly accessible to the street and is stand-alone (no shared walls) on a plot with 3 other homes.
My initial quotes from contractors up to 100K. I went with a contractor who quoted around 80K, good guy. Escalated through several Traveler's adjusters in Winter 2024 until an adjuster came in person in late Winter and agreed with our contractor and the work moved forward. The insurance company adjuster recognized that the costs were going to be pretty high and was working well with our contractor, it seemed.
I handled cabinets, backsplash, and counters directly with a subcontractor and my contractor handled drywall, paint, flooring, pack-out and move in, and more. I got approval from insurance adjuster along the way and ended up getting approval for all of the kitchen work, fully covered, around 33K.
Due to delays from Travelers and subcontractors, with materials being hard to come by, our kitchen floor was unfinished with nails sticking out until May 2024. We wanted to keep things moving and settled on cheaper flooring than an exact match that was available sooner than the Fall, so we moved out in May (I had gotten approval for housing costs in early May from insurance for several weeks). Then, for whatever reason, their adjuster stopped responding to my contractor for a few weeks in, approximately, late-May and June.
The flooring and painting work was finally done and the cabinetry, counters, etc. mostly got done in mid-late July. The work was mostly completed by August except for a few small things. The final costs of the new installation of cabinets, counters, backsplash in the kitchen, which I had handled and which had been covered, was approximately 33K which has all been paid out and completed. Mitigation was done for 6.6K with a separate company. The remainder of the tear down, pack out, dry wall, painting, flooring, cleaning, plumbing, electrical, etc., onwards from my contractor ended up being 105K. With the previous adjuster, the claim was sitting around 70k estimate from the insurance side with an expectation that it would go up conveyed verbally with their adjuster several times.
In this period, since the insurance adjuster had stopped responding, my contractor had reached out directly to Traveler's. At some point a new adjuster was assigned and then, in June/July, the case was passed through, I believe, 3 more adjusters. The final adjuster basically went through and wrapped up the claim, including recoverable depreciation, but didn't really acknowledge the actual costs of the materials, labor, compared to their estimate and essentially closed the claim at approximately 95K total, which included mitigation, kitchen, and the contractor's work. That left a gap of approximately 40K still due to my contractor.
After a month or so of back and forth, we agreed with the final insurance adjuster, to go to appraisal in November. We selected an adjuster. It seems that nothing was happening for several weeks and then eventually Travelers selected their adjuster and he actually came to inspect the house in December. Then per our adjuster, unable to be reached/unresponsive for several weeks. Once they did get into contact and went back and forth in late February, they finally agreed on an umpire. Then, out of nowhere, in mid-March, the third party adjuster representing Travelers informed our adjuster that Traveler's had assigned or hired lawyers to handle this claim and they were no longer continuing the appraisal as previously agreed upon.
Here is the policy language regarding appraisal:
...7. Appraisal. If you and we fail to agree on the amount of loss, either party may demand an appraisal of the loss. In this event, each party will choose a competent and impartial appraiser within 20 days after receiving a written request from the other. The two appraisers will choose an umpire. If they cannot agree upon an umpire within 15 days, you or we may request that the choice be made by a judge of a court of record in the state where the “residence premises” is located. The appraisers will separately set the amount of loss. If the appraisers submit a report of an agreement to us, the amount agreed upon will be the amount of loss. If they fail to agree, they will submit their differences to the umpire. A decision agreed to by any two will set the amount of loss.
Each party will:
a. Pay its own appraiser; and
b. Bear the other expenses of the appraisal and umpire equally.
My question is - why did Travelers go with attorneys after there was an umpire selected?
- Could it be something as simple as the timeline being so protracted? We have emails showing the umpire was agreed upon a month ago.
- I am concerned that, as I see in this community, our adjuster was filling the costs to try to get a better negotiating position... Not sure if that would play into this...?
- The work was expensive and challenging to complete but there are no line items that were not previously approved - they just cost more than what the insurance company estimated.
I have not heard anything directly from Travelers. My contractor has been wrecked in this process, it's been tough for me as well. The idea that we need to face an attorney is rough.
Appreciate anyone's insights or guidance!
TL;DR: Insurance denying approximately 40K worth of costs (approved line items, just more expensive in the region than their estimate), went to appraisal with adjusters, umpire selected, month later learn that insurance company is now represented by lawyers.
Travelers - Recourse for not at fault accident?
So I recently got in my second accident in 3 years. The first one was at fault in September 2022. This one was not at fault last month. I had just started a new policy with a new company, Traveler’s and they decided to drop me after the claim was closed. However it became a word vs word accident that was supposed to go to subrogation but since I was dropped it’s not anymore. So I had to get a new policy with Progressive which on their report they listed the accident as at fault. Is there anyway to try to change this? I know I wasn’t at fault and I think the photos of the accident help prove this.
Edit: I’m in Georgia
Travelers - POC Information
Hey Team, if I get 'ghosted' by an adjuster how would one find their manager's contact information so I can send them an email? This is for Travelers in the Mid-Atlantic Region USA.
Still haven't gotten any reimbursement for my personal property after a fire... and several attempts to contact them.
Travelers - How much do quotes for new insurance usually increase during signing?
So long story short, we have been with a smaller insurance company for 5+ years with home and auto. Our insurance rates keep skyrocketing with no claims/accidents/ tickets etc. With our current company our home and auto is $7900 a year. (Two cars)
I decided to talk with a broker and they presented me with an estimate from travelers for the EXACT same coverage for $4000 a year. I mean, almost half for the exact same coverage? I find it hard to believe. I was planning on switching if the savings was more than $1000 anyway, but I don’t want to start the process and they’re like oh sorry it’s actually $7500 not $4000 lol.
Travelers - Car accident - is this a shakedown?
Hi there, I was in a car accident in DC that I believe was not my fault. I was attempting to turn left (had been sitting at a light for awhile). When the light turned yellow, it appeared clear and I began to turn. Out of nowhere, someone sped up and rammed into the driver side front corner of my car, going so fast he drove onto a curb, taking out a park bench, two small trees, and a trash can in the process. No airbags deployed on either car and no one was injured, luckily. Police came and we gave statements, but I got the police report back, which was rather sparse - there was nothing in the statement section, no one named at fault, and only a rudimentary sketch of the impact. Policeman told me he gave the other driver a ticket for running the light and failure to produce evidence of insurance.
Since the other driver likely did not have insurance, I started a claim with mine. I have a solid policy through Travelers with uninsured motorist coverage, $500K bodily injury, $100K property damage limits. I just learned that he is now claiming he was injured (despite walking around fine, assuring me he and his passenger were totally fine that day), got a lawyer, and is saying I "T boned" him and am at fault. I did not -- his car was barely side swiped and the damage is due to him running over all of those objects. I also did not accept responsibility then or now, and I gave my statement to my adjuster. I've never been in an accident before, and now it seems it is his word against mine (to my knowledge the intersection did not have cameras). I guess it doesn't matter if it is determined to be my fault partially, or even wholly, because I am well insured either way. I just can't help but suspect he is trying to use my insurance to cover his own recklessness and failure to obtain insurance. Does anyone have experience with Travelers in a situation like this? I know at a certain amount they are likely to settle, but it doesn't sit right with me that this dude is likely to get a payout that I am effectively covering for him (and my premium will also go up).
Travelers - Recommendations for General Business Insurance for a Mobile Museum Exhibit?
Location: Silicon Valley
Type of Insurance: General Business Insurance
Hello Everyone!
I’m looking for recommendations for general business insurance that would cover a mobile museum exhibit featuring vintage technology (computers, gaming consoles, tube TVs, etc.). Since the exhibit involves transporting and setting up valuable equipment at different locations, I want to make sure I have the right coverage for potential risks like damage, theft, and liability.
We've been turned down by 10 insurance companies (Travelers, Tivly, Liberty Mutual, State Farm, The Hartford, Collectibles, Hiscox, etc.) An agent told me that using the words “mobile, vintage technology, hands-on” is a red flag for insurance companies because we're too high-risk to insure. Any recommendations on wording to use in lieu of the ones already mentioned above?
Any insurance companies or brokers you could recommend? Any advice on coverage specifics or costs would also be super helpful!
Thank you!
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