Vodafone - BPO for Vodafone
Hi
Few years ago I had Vodafone broadband which was absolute shite, i had numerous engineers out to try fix the issue but they didn't fix it so I decided to cancel the direct debit and go elsewhere.
I've been paying the amount back to BPO on a payment plan which isn't long off done ive made my own payment notes as I don't trust these people.
Today I've opened a letter from BPO who say Vodafone has passed them the debt and I need to contact them to make repayments, the amount is also higher to what I had left
What annoys me I've been paying these clowns for over 11 months and after checking my standing orders it shows it's still set up and is being paid every month the reference number is the same on my standing order to what's on the letter today
What do I do ignore them or email them ?
Location: UK
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