A couple months ago I rear ended someone. They were waiting to turn right and I was behind them doing the same. They looked like they started turning, so I pulled up to the crosswalk and looked left to check for traffic, then started my own turn when the coast was clear - only to bump into their rear corner and realize they hadn't actually turned when I thought they did; they were still just waiting there in front of the crosswalk. I was at fault for beginning my turn without looking and rear ending them (I know you're advised to not accept fault at the scene of an accident but I'd never been in an accident before and I was pretty flustered). I apologized to the other party and we exchanged insurance and contact information. Neither of us wanted to call the police and they assured me they weren't hurt. The other driver asked me to call them in about an hour after they got home, but insisted I don't leave a voicemail if they don't pick up. I agreed but the more I thought about it the less sense it made to me if we were just going to go through insurance anyway, but I called regardless and sure enough they didn't pick up. They filed a claim later that day, I was found 100% at fault, and I thought that was it. Earlier today, however, I received a voicemail from that other driver asking me to call them when I could. I didn't see a reason to if our insurance settled it, but against my better judgment I went ahead and called them back. They told me that my insurance had refused to pay for their rental car, and wouldn't give them a "satisfactory reason" for the denial. They asked me if I could get in touch with my insurance company about it, and while I wasn't really sure what I can do about that, I told them I'd try. They did \*not\* ask me if I would be willing to pay for it myself, and I did not offer to do so, but I kind of got the vibe that they might have wanted me to if my insurance doesn't cover it. They also gave a specific number for the amount of the rental, leading me to believe they'd already rented it and were seeking reimbursement. So my question is, do I actually bother contacting my insurance company about this? I assume that they had a reason to refuse to cover it; the amount the other driver paid sounded like too much to me, but this is just my speculation. Even if it's just my insurance being stingy, this seems like an issue that the other driver should be settling with them or going through their own insurance for, rather than something they should be contacting me about personally. What could I even do? Calling my insurance company and asking them "hey uhh could you cover the rental for that person I rear ended a couple months ago, they said you won't for some reason" doesn't strike me as a good idea. My gut instinct is that the other driver is shit out of luck for getting an expensive rental before confirming that it would be covered, and I should refuse further contact, block their number, and let them deal with in

This is a bit lengthy, but I would genuinely appreciate help figuring out this (apparently) complex and unusual situation. My car was parked in a spot next to my house when it was damaged by a van. I happen to have video showing the entire thing, and there is no question that the door of the other vehicle caused the damage - police and insurance company have made that determination. Seems simple enough BUT my insurance company is suddenly all flippy floppy over who is at fault. The van, which was disabled, was unloaded from a tow truck. While the owner of the van pushed the vehicle, the tow truck driver steered the van backwards from the bed of the truck into the parking spot next to mine. While he is steering and looking over his shoulder, the van’s driver’s door is open and grinds into the rear side of my car. Both of them pause when the door hits my car, looking at each other like “whoops… let’s pretend that didn’t happen”. Neither of them notice my camera, and they do no leave a note or contact the police. That is super rude and illegal, but not likely relevant to this post. So, Henrico (VA) Police Officer files a report and says the tow truck driver is at fault. I assumed the owner of the van would be responsible, but two friends of mine who are attorneys also believe the tow company is responsible. When I contacted the towing company, they sent someone out who said they weren’t admitting fault, but if the company’s owner reviewed the video and saw that what I told them is indeed what happened, they would prefer to pay out of pocket rather than go through insurance. Not once did they say anything about it possibly being the van owner’s responsibility. My initial communication with my insurance company supported what everyone else said: the towing company is responsible. Their next step was to contact them and get their insurance information. After not hearing back from them for several weeks, I called this afternoon and asked for an update. The first person I spoke with said it looked like my adjuster had only done one thing since my claim was filed: type a note stating the towing company uses the same auto insurance company that I do. She looked through all of the evidence I’d submitted and, after viewing the video, she said she didn’t understand why this had not already been resolved. She then gave me the phone number for my adjuster’s manager. I get ahold of the manager and I asked her to please let me know what’s going on, and if there was at least a new claim against the towing company in motion. She said “I think this needs to go through the van owner’s insurance. The tow company’s insurance isn’t going to pay this claim”. She said she’ll call me when she’s had time to thoroughly review the claim. I would love thoughts from anyone who has worked in auto insurance, has had a similar experience, is a professional or recreational attorney, loves deciphering motor and insurance laws, or is just hella good at navigating these issues. *I’m in Virginia*

Hi everyone- a lady hit me with her car and 2 others. There is a limits issue and the insurance adjuster said i MUST go through my insurance to fix the car. I don't want too - I would rather just get what I can and fix the rest out of pocket. The insurance adjuster said there's nothing I can do until hear from your insurance company. Is this true? They will 1. Not give me any money at all. 2. I HAVE to go through my insurance. My car is under my parents insurance and I don't want to touch their stuff. I don't care if I'm not at fault. This was only temporary until I got my own insurance.

My primary care provider is a PA with a family practice. I have seen her many times and paid just my office copay. My last visit was billed as a specialist visit and is requiring the specialist copay. My insurance is saying that they consider PA's to be specialists so are billed accordingly but could not explain why every other visit was billed as an office visit. On their provider directory her copay is listed as the office visit one. I confirmed with my doctor's billing department that they did not bill it any differently so it should not require the specialist copay. I've spent days calling my insurance but every time they "review" the claim they come up with the same answer. Any ideas on how I can get this fixed?