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Top Insurance Companies
Ranked by Complaint Relativity
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APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Blue Cross Blue Shield - My personal phone number is listed on BCBS site.
I started getting calls asking if I am accepting new patients. I just said, I am sorry but you have the wrong number. After the fourth call I asked who they were trying to reach. I was told the name of the doctors office and read the number to me. It is my personal number and I have had it for 22 years. I went onto Blue Cross Blue Shield site and looked up the office and it does show my number.
I contacted BCBS and they told me that they looked it up online and it is a different number listed there but they cannot do anything. She then told me to call the office and see if I could get them to change it in the providers portal. No one is returning my calls from this office, so no help there.
I can't not answer my phone as I use it for my business. Any suggestions or insights would be greatly appreciated.
Metlife - Horrible experience with Metlife
Just a warning to all pet parents. I got two cats from different shelters and signed them up together. One was from a partner shelter and should have been covered from day 1. The other could only start coverage after 2 weeks. Metlife continuously mixes up their names and denies claims for pre-existing conditions, even for the cat from the partner shelter.
Sucks because I heard so many great things about them, but I haven't had a successful claim processed in 4 months of owning these cats. If anyone has tips on how to deal with pet insurance that would be really helpful.
Trupanion - Just got a denial from Trupenion and wondering if I should just cancel
The claim was for dental surgery
(periodontal disease). The reason it was denied is that the cat had no previous medical records showing his dental condition. They also said that no single exam is going to be enough to establish he didn't have previous dental problems, they need to see a record of his health over time.
I do realise that dental is a separate category as far as most insurence companies are concerned, but I also wonder if they won't use the same reasoning in future claims. How can I prove something wasn't a preexisting condition if I don't have records?
Some background: My cat who is now 8 year old, grew up as a partly feral street cat in a non western country. Yearly vet visits for cats are not common practice there, and with him being the kind of cat that requires sedatives in order to get in a carrier, he ended up visiting a clinic even less than the average cat.
In short he has barely any medical records from before arriving in Canada last year.
I was actually a little surprised to see that I could even get insurance for a cat his age, but now I'm starting to suspect that they're just fine with taking my money but will never approve a claim.
TLDR: Should I cancel an 8 year old cats insurence if he doesn't have any previous medical records?
Blue Cross Blue Shield - Payments for lab work disappearing from bank statements
Not really sure the best place to post this question.
My health insurance fully covers labwork, which I confirmed with them prior to getting an MMR immunity test earlier this month. As in they couldn't find anything in my coverage about specific tests because I have 100% coverage.
So day of my appointment imagine my surprise when the phlebotomist at my doctors office says I owe $40 to quest for the lab work(in addition to my $25 copay that I paid at the front desk). I thought it was weird, but figured I'd get a refund when I got my EOB. So I hand over my debit card, she enters the info on her computer, draws my blood, and then I go on my way. Today I get the EOB for that visit and it says, as expected, I shouldn't have paid anything for that visit. So I check both my bank accounts only to find there is no $40 charge for Quest anywhere.
And then I remember the same thing happened in January with Labcorp. I went to a physical Labcorp location for bloodwork ordered by my dermatologist, they said I owed some amount upfront, I handed over my card, then when I got my EOB it said I owed nothing, but when I checked my bank statements there wasn't a charge from Labcorp at all. Nothing the day of, and nothing on subsequent days for a refund.
What is happening? Are they somehow able to void the charge so that it completely disappears from my bank statements when it turns out my insurance fully covered it?
In the future I'm going to be getting screenshots of any posted charges(and asking for a receipt), just to prove I'm not losing my mind. If they didn't charge my card on the day of my appointment, would they have charged it later upon learning I did owe something. Can they even legally charge my card at a later date, or would they have to send me a bill in that situation?
With the Labcorp charge I thought maybe I'd misremembered paying because I've been getting lab work there for years and never even had to stop at the front desk. My insurance at work did change from UHC to BCBS this year, but our coverage stayed the same. But I know for sure I handed over my debit card to the phlebotomist at my doctors office and watched her enter the card information on her computer. Though I don't remember if I got a notification of the charge on my banking app.
Do I still have to keep giving them my card if I know my insurance fully covers lab work but for some reason they are lying and saying I owe money upfront and then the charges are vanishing?
Healthy Paws - Healthy Paws' "Escalation to HQ" Canned Response As Predicted re: Price Increase
**Context:**
Policy Information
• Protected Since: 06/08/2011
• Current Monthly Premium: $431.58
• New Monthly Premium Starting in 63 Days: $1,207.12
Posted yesterday here: [https://www.reddit.com/r/Pets/comments/1jttro5/healthy\_paws\_pet\_insurance\_warning/](https://www.reddit.com/r/Pets/comments/1jttro5/healthy_paws_pet_insurance_warning/)
*"I understand that premium increases, like any increase in something we use or pay for regularly, can be a stress financially. Our goal is to keep your premiums as low as possible while still providing the policy’s features and benefits. Premium rates are based on many factors, including the increasing cost of veterinary medicine, the pet’s age, breed, sex, and zip code. Insurance regulations require us to charge a premium that is sufficient to cover anticipated claims. Premium increases are filed and approved, where required, with your state’s insurance regulator.That being said, you do have options for decreasing your monthly premiums. If you would like to decrease the cost of your monthly premium, you can do so by assuming more financial responsibility in the cost of your pet's health care. You can do this by increasing your pet's coinsurance and/or annual deductible. If you would like more information on those options and what those premiums are, just let me know via replying to this email and I will be happy to send those over to you.If you would like to speak with me to review the matter further, you can simply reply to this email noting a few dates/times that work best for you, and I will be happy to call you back at your desired time. Please note that I am available Monday through Friday between the hours of 8:00 am - 4:00 pm Pacific Time."*
Progressive - Car totaled after 29 days.
Me and my girlfriend purchased a 2020 Rav 4 like a week or so before Christmas. We got GAP insurance and got Progressive insurance that next day or so. She and 2 others drivers were hit by an 18 wheeler less then a month later back in January while they were parked at stop light. The 18wheeler driver was in the CDL drivers ed program at a local community college and didn’t swing wide enough and ended up dragging our RAV4 and 2 other cars. And of course we got the worse of the damages and ended up getting totaled.
We put $3K down as a down payment and paid the 1st car note like a week early. After several weeks of back and forth and getting police report correcting and etc, we are stuck without a car now. Progressive paid out enough to pay off the car and had like $380 leftover for us. Our adjustor said they didn’t need to use GAP or it wouldn’t help. Is that correct?
Cause even after we can the deductible and rental reimbursements back, it’s still not enough compared to what we put in. And all that has to go into subjugation. And then he said all that won’t be processed till and medical/bodily harm stuff is settled and they will do all of it at once. I guess we are just still shocked and disappointed cause basically got screwed by an unfortunate event. But I just knew the GAP would get us back in something else. Any suggestions or corrections?
GEICO - Accident w/ gov vehicle
Location: Inland Empire, CA Date of accident: 07/09 @10:30am
This is my first car accident ever and I need help. I have a 2012 honda civic coupe and I was driving from one traffic light to the next staying in the right about to turn right at the next light into a shopping complex. There was a car speeding at the first traffic light in the lane closest to the left turning lane (there was only 4 lanes; 2 turning, 2 middle going straight) which I noticed and decided to keep some distance. Before I got to the second light, I was passing a gas station and I gave a quick glance to see the entrance in which I was about to turn into and next thing I know I get hit on my driver side. We pull into the gas station and exchange information. Come to find out he 20yr marine driving gov vehicle apparently he wasn’t supposed to be driving. I call the police and they said they would not come because there was no injuries to me or my mom or the other folks in the other car. As of right now I have emotional trauma and anxiety whenever I get on the road again. My adrenaline was so heightened I wouldn’t even have noticed if there was an injuries. His recruiter pulls up and says he would take the fault instead and that way less damage to them. I said as long as I’m taken care of with the right amount for my car I don’t care (this might have been a mistake and said in heightened anxiety and panic so please let me know if I was wrong, I gave a report with my insurance saying it was the recruiter already so :/ if so can I fix it?). I was okay knowing i might be able to drive my car a few miles back to the house but less than a quarter mile and the car started smoking so we had to get it towed. My front driver tire is tilted inward and my bumper and fender faced real damages. My panic and anxiety starts setting in real bad so first though obviously reach out to my insurance. I have GEICO (come to find out I don’t have collision coverage which is a factor I entrusted to my dad but story for a different day) and they have GSA (they are with USMC). My insurance already said I’m not at fault but can’t do much for me right now (they can reimburse a rental though). The people involved said they filed a report with GSA (implying I hit them which I figured but the footage says otherwise) and I’m going to put a claim in to GSA but I’m just waiting to get a quote on the damages. I’m told this process is going to be long and brutal so I could use all the help I can get. People are saying get a lawyer and some are saying don’t get one and I don’t know how to navigate that. My car is old so it’s only worth a little (170k over a decade old with a salvaged title with some issues like AC and wheel bearing) and it doesn’t make sense to me to put whatever money I get into it when I can put it for a new car. This is my first car so I’ve been super emotional and I have been stressed through this process as I feel like I’m navigating it mainly alone. I have also missed a few days of work because I don’t have a vehicle to get there. Any advice and help would be greatly appreciated. I’ll need all the help I can get.
I have footage I can provide as well of the accident.
my insurance - Valet driver damaged my car
Hello all, thank you in advance for your help, this has been a nightmare of a case with the valet company that services my apartment building.
Long story short, the valet that parks the residents cars at my apartment building backed my car into a wall causing significant damage to the trunk and bumper. The valet is denying responsibility given there was no camera that captured it happening in real time.
The valet company is refusing to give me their insurance information, and my insurance is claiming the valet driver is a “permissible driver” and therefore the liability falls on me.
Now my insurance is being raised by almost double because I now have an “at fault” accident on my record.
What is the best course of action here? How can I get the valet’s insurance info? Any help here is greatly appreciated…
Primerica - So, how do we feel about Primerica these days?
I’m looking for employment in the financial sector and I got on a zoom call with a financial services company, companies name is Axium. They’re an independent broker using Primerica as their custodian.
He kind of explained they’re like a marketplace for financial products now . 401(k)s, annuities, mutual funds, even rocket mortgage. As well as life insurance.
But I have concerns because I’m a child of the 90s and I remember Primerica having a bad rap.
Seems like they don’t have the same practices they used to. But I’m wondering if it’s worth it to take this employment, and if I’m just making something out of nothing.
Does anyone have firsthand experience with Primerica as a client or employee?
my insurance company - Car accident advice
I just recently got into a car accident where I was turning left on and intersection right after my light turned green, and the other driver was to my right side driving straight through the intersection with a red light.
They hit me on the front right side of my car and my car was deemed totalled.
I called the insurance company and she has not yet made a detailed statement on her insurance or police report (the accident happened at around 6pm on Monday). My insurance is deeming this 100% my fault. How do I get out of this? It obviously was not my fault as she ran then red, but they are saying there is no proof to her running a red light, which is true, I have none. But why does it then have to be 100% my fault? It is so so frustrating, and I would like some help going forward with this.
I haven’t signed any papers for the insurance company yet and am hoping to dispute this. Do I have a leg to stand on? Thanks.
Edit: I should also add that I have told my insurance company about her carrying an expired insurance sheet and her driving for Uber Eats with her car not registered as a commercial used vehicle.
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