Very friendly and helpful

Amazing customer service and amazing swift approval on claim and swift payouts thank you lemonade so much for allowing me to be part of the family for affordable monthly payments

I joined the Lemonade team about a year ago when my previous pet insurance priced me out.

The processing was so easy and I’ve been looking for a credit card that looks after our love ones.

Communicative, responsive and efficient/timely processing of our claim. We considered several different pet insurance providers and thankfully chose to go with Pet's Best. We've told several people about our experience and recommend them highly!

listen to my need for coverage home and auto. Easy to handle .

None

If there was an option for zero stars, that would be the one to pick. Very misleading information about how long it takes to process a claim, keep you in the dark, drag their feet, poor customer service. Submitted my claims and all medical records a month ago, and still have not received any reimbursement. Customer service seems to be trained in deceiving the customers

Easy to sign up, customer service is not good and daily email reminders are pushed to get your pet’s vet records.

I thank God for PetsBest every day! My poor dog has been so sick and without PetsBest we wouldn't have been able to continue treating her. This is one of the best things I could have ever done for my dog. Highly recommended if you have pets.