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Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Pets Best - Just Joined Pets Best - 40+ day SLA for Claims
Hey Everyone!
I brought home a new kitten on February 14th. We went to our first vet visit on February 15th. I uploaded the documents within a week of our visit and started the claim process the same day, to give my vet time to send their paperwork.
As of today, my claim is still not finished processing. I was told their email system was down and they're now processing claims in the order they came in. I was also told they have a 40+ day SLA to get it done.
Seriously? 40 days to process a "fast" claim? Why advertise speedy processing if you internally have a 40+ day SLA?
End Rant
Conduent - Health insurance vendor pressuring me to sue my neighbor
Help me understand this one.
My wife was injured by my neighbor's dog, knocking her down and tearing her ACL (it wasn't aggressive, just large and friendly, freak accident.) Surgery was very expensive, went through my employer based insurance, no big deal. We start getting letters from Conduent, asking if someone else was responsible. Yes, neighbors dog and property. Gave them the insurance info, we all expected some subrogation of claim and I'd prepped my neighbors for that.
Then I get another letter asking about what legal representation we retained in a suit against them. I called them and told them we haven't sued them. That we have a good relationship either our neighbors, it was a freak accident, and we aren't litigious. The woman sounded extremely skeptical and said something to the effect of "let's see how you feel about your neighbors in a few months. I'll check back in 6 months." It was the tone that really bothered me, sort of like "oh you just wait and see, you will!" Like something is coming down the pike that's really going to ruin my day and make me want to sue my neighbors.
Can someone walk me through this one? Insurers work together in auto accidents without requiring litigation, I figured it would be the same thing here.
Geico - Can I switch car insurance companies after a month?
I’m buying a car tomorrow and don’t have auto insurance. The only company that is offering the option for next day insurance in my state is Geico. I’ve heard it’s horrible and would like to shop around more but need insurance to take the car off the lot tomorrow (obviously).
Can I pay one month for Geico and then cancel the policy once I find something better? Planning to work with a broker.
Thanks for the advice. I haven’t owned a car in 10 years (lived in a walking city) so am trying to figure this all out.
Newrez - Sent Check for Mortgage payment on the 4th, still havent seen it post.
I sent the check for mortgage payment to Newrez on April 4th with USPS. still havent seen the payment made on the account
Should I be concerned that in the case they proc.ess the check later, that they wont apply it to principle or could be taken as payment for next months bill?
Progressive - Car insurance (Houston)
Any tips on companies offering good pricing? Progressive is charging me $250 monthly
- zero accident history or violations in 7 years
- 29 year old male, 2016 Camry )
Blue Cross Blue Shield of Illinois - Insurance "discounts applied" but hospital still billing me for the total amount?
I was charged $2500 for an ultrasound required for my high risk pregnancy.
My insurance provider (BCBS of IL) states that that my portion owed is $0, due to "**Discounts Applied -** Your BCBSIL plan has negotiated cost savings for you with your provider. You may still need to pay part of the bill. Check Details of Services for details of what you may owe."
Under details of services, everything states I am responsible for $0.
There is no copy of the EOB for this charge - every time I look it says it is "not available at this time."
In the meantime I have received a bill from the in-network hospital, stating I am responsible for the full $2500 because my insurance did not cover it.
I actually have 3 similar bills just like this, but only including one for simplicity of questions asked.
I plan to call my BCBSIL tomorrow, but what are some questions I should ask here? Should I be verifying my cost owed is $0 and then having them contact the hospital directly to refute the bill? Or do I need to contact the hospital directly? Or is there a chance I am actually responsible here? I haven't seen this "discounts applied" verbiage before, so I am a little confused.
American Family Insurance - Non-Renewal Notice
So I have had AmFam insurance through Costco (live in Wisconsin) for a couple of yrs which comes with with a few perks that I thought would be helpful; non-deductible coverage for 1k to fix a window and $100 for locksmith if you get locked out. Well, in the span of 6 months I ended up using both of these but didn't know they get filled as claims against my insurance.
Fast forward 6 months, and I just a notice of Non-Renewal because I have had 3 claims in the last 3yrs (I've a claim bcuz of lost baggage 3yrs ago).
I'm calling around and getting a lot of refusals and getting a bit scared that I won't find coverage for the house. I tried appealing the decision but that didn't work either
Is there any way I can drop these AmFam claims? Or known companies that would still cover here?
Progressive - Tier 3M with Progressive - what does this mean?
I noticed on my renewal for my auto policy with Progressive that I was listed in tier 3M. Google told me this is a high risk tier, but I have been driving for many years, have a clean driving record, and no claims. I am, based on my driving record and insurance history, a low risk driver. Is this a high risk tier? Does anyone know how these tiers are assigned? If I am incorrectly assigned to the wrong tier, how do I fix that?
Mercury - Mercury or Progressive condo insurance in California? How does one even know which company's reliable with so many varying personal accounts?
I currently have condo insurance with Mercury, but their dwelling coverage isn't high enough, so I asked my Mercury agent how much it would cost to buy more dwelling coverage. He didn't respond for almost 3 weeks, which was concerning and surprising because when he were wooing me, he responded within hours. I shopped around and got a slightly lower quote from Progressive. The low cost is nice, but I'd rather go with the company that'll actually pull through in case something happens.
I read a bunch of reddit posts about both Progressive and Mercury, but the experiences all seem so varied and I have no idea who's the most reliable. Sadly, they both seem kind of shitty, but we're strapped for options in California and I can't find anyone else who will take me. I've looked on various insurance ranking websites, but so many sources contradict each other. (For example, Mercury won best insurer in 2021 with JD Power but they have a low star ranking for customer satisfaction with NerdWallet.)
With so much contradictory and anecdotal information, how does one even choose a home insurance company? It doesn't seem like there's a general consensus on reddit either about one company over the other.
Cigna - This seems illegal? Is it?
My husband works for a company headquartered in Virginia, though around 1/4 of their staff are in NC. They recently switch their health insurance from Cigna to Sentara, which I’m sure is great for the Virginia folks but our nearest in network hospital is now a 1.5 hour drive from here.
This seems like it would violate some sort of MEC requirement? But I don’t know enough to know and my husband has not been able to get in touch with HR for answers.
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