Please don't believe what their page says!!

Tony Hernandez was informative, helped locking me in with a great deal and real down to earth

Reply from Trupanion

Very poor reimbursement rate. Many exclusions. Submitted $315 for an annual visit with vaccines and 1 antibiotic, received $60 back. Did not accept initial adoption with vaccine invoice bc it was over 3 mo deadline. Terrible value for the cost.

Trupanion is great to cover medical expences but they increase the monthly cost. Gradually they get their money back by discreetly increasing the monthly premium with excuses.I dont like insurance companies that give then take with excuses.

I don’t remember the representative’s name. He did tell me in the the beginning of the phone call. I was a little upset about my bill. He kept his composure. He was very patient. He listened to the last call about my bill and confirm that it was not paid. He also informed me that once my bill is paid that the rental office will get their confirmation that it was paid. He also informed me that once my bill is paid. To confirm with the representative that I will get a confirmation letter sent to my rental office. I would definitely recommend Home body rentals insurance to my friends and family. Thank you services.

They nickel and dime every single claim that is sent in. They do not reimburse 90% of the bill. They decide how much is allowable for your area then they give you that amount back. So don't expect to get back the 90% they say you get back. They will raise your premium every other year but when it comes down to paying out you need to jump through hoops. I used to recommend this company but not anymore.

Lateisha Farmer Kollee, is my new agent! After stressing getting many quotes, it was so refreshing to find her! She is very professional, and patient as I needed that. I feel she brought back calmness with her professionalism, and listened to my needs, no one else did and I spoke to many! Please don't hesitate to get with her, I know you will understand what I am saying here, not all insurance companies listen very well, she did and I am so grateful.

multiple claims denied that are covered. for every time you submit a claim you have to resend medical history for every single vet visit your pet has been to in the past, Why don't they keep that on file? Then they deny it. waiting on over $1000 in reimbursement for covered claims that they are denying.

Unfortunately, I find myself following in the same footsteps of many one-star reviews. Initially, I told everyone, who would listen, how happy I was with my Embrace Pet Insurance Policy. My policy started off at $47 per month and grew rapidly from there. By year seven, my policy with the same coverage, was $225 per month. By year eight, my monthly premium increased to $425 per month, that’s a 900% increase over the starting cost. Similarly, I was told it was because of my dog’s Breed and age. However, a quick price check with Embrace’s cost on-line tool, using the exact same parameters, zip code, age, breed and exact coverage (limits and deductibles) showed a $200 per month discrepancy. So clearly, I wasn’t being charged the going rate for my dog’s breed.