Google review- After five years of flawless payments, I am extremely disappointed with Fetch’s decision to hike my premium by nearly 48%. My monthly rate for each of my dogs, Samson and Delilah, skyrocketed from $80.16 to $118.36. I was informed that the underwriters took into consideration three factors; their increase in age (only 5 years old), my Florida location, and general vet cost increases! These do not account for such an outrageous jump. This kind of drastic, unaffordable increase is a terrible way to treat a loyal customer and is exactly why so many people have lost faith in the insurance industry. It appears their goal is to price you out of the game as your babies get older!

Processing could be a bit faster, still waiting for a claim submitted over a week ago.

if you aren't a customer who makes them a profit, goodbye/take what you can get. While this appears legal (as they highlight their terms are only for 12 months at a time), it doesn't make sense when they say "we will never penalize you for making claims". This is clearly a penalty.

If you are expecting any type of payment for heartworm medication, allergies, ear infection or just an exam, get ready to jump through hoops. Save your money and just pay out of pocket. This insurance just collects your money and wants you to fight to get a claim approved. What a scam!

Nationwide Pet Insurance SUCKS! I pay $110 a month, my deductible is $250, after paying my deductible Nationwide Pet Insurance only covers 50% of the bill. That's nothing! Let me give you a real life example. My dog's meniscus surgery costed me $5,335.62, I paid my deductible of $250, after that they covered $3485.00 which left me with $2,100.00 out of pocket. Go anywhere but here.

I finished enrolling and put my bank info and clicked purchase thinking i would purchase but the website just freezes for a sec and no pop up shows telling me it went through or i enrolled and will get an email. so i thought nothing happened and almost enrolled with Spot insurance. at least explain the process that its an application and the submit button should say "enroll" instead of "purchase"

Warning.....If your pet has any blood test outside of the "normal" range, your pet will be deemed to have a preexisting condition. Check your pet's blood scores before you sign up!!!! My dog had slightly elevated liver ALT score in 1/25 and 4/25 (221 and 125). I have two doctors that stated these ranges were normal and did not even talk to me about them. My dog's liver ALT score went to 800 in 6/25 due to liver infection. All $8600 of the vet bills were rejected due to PreExisting condition. Asked that my claim be reviewed. Rejected again. Put a request for external review to Department of Insurance and cancelled my insurance with Nationwide as I don't see them ever fulfilling any insurance claims

I really dislike that my dog's ear infections are considered a pre-existing condition when they happen at random times. She is a floppy eared dog - she is prone to ear infections and they are costly to treat. I understand that it's considered pre-existing because she had an ear infection before she was insured, but that doesn't really make sense to me.

Kinda wish I was offered both of the options not just one.

Well it sees like if the activity and the customer priority put in the first within the which could make the services of the company be unique and creativity definetly the improvement could be seen rightly