Do not sign up with this company. They will deny claims for "pre-existing conditions" even though the health issue is unrelated. They will badger your vet for the pet's complete medical record, even though they received it as I personally sent it. Then they will ask for it again. Clearly a stall tactic or they are very disorganized.

Finally found a good plan for my Jack Russell terrier Cooper. He’s got stomach ulcers so I went with higher coverages. Worth it because I’ve spent about $800 every time I go to the vet in the past

I never once filed a claim and yet they continued to hike my premium, getting to a blinding $100 bill this year.

I insured my dog and cat for 12 years with Nationwide. I regret that I did. It was a waste of money.

Terrible claims experience. Took them weeks to process a single claim and then rejected it. Could have rejected it in a day or so. For pet insurance I recommend folks use American kennel club which will cover preexisting conditions after 1 year of coverage. Lemonade claims does everything it can to scam you out of reimbursement, including counting unrelated symptoms as “preexisting”. If your pet has ever thrown up before, every future case where they throw up will not be covered, even for completely different causes / illnesses. Terrible company tbh

It took me multiple times to submit my claim. Your website kept saying there was an error and please call for customer service. It did it numerous times but then when I would click the back button it would show the page required to continue the claim. ANyway, it was finally annoying and frustrating until I was able to finally get the claim submitted. About 20 minutes of my time instead of 5 minutes...

This is a total SCAM. I filed 7 claims over the course of a year, and ALL of them were denied. I canceled the insurance and the confirmed that it was canceled and then continued charging my credit card. STAY AWAY!

What ever pain your pet have, they call it new “ ‘condition’ not to pay, Pain is not a condition, is temporary.

None

Couldn't just sign up for accident insurance. I don't know if that was my fault or that you can't just sign up for accident insurance.