Cost four times increase in two years - for coverage that we have not used.

My insurance doubled since the time I obtained it forcing me to cancel the renewal. My dog is healthy and doesn’t have any preexisting conditions.

PLEASE stay away from this company for dog insurance. They denied claims that were clearly stated in the policy and tried to claim they were “pre-existing”. On top of that their customer service is horrible. Save your money and find a different insurance company.

Customer service is efficient and very nice. However, they do not cover pre-existing conditions like allergy dermatitis. For this reason, I’ll be switching to a company that does and there are a few others that do.

Please do not process my application. Online it quoted $23 a month. I filled out the application then get an email saying over $49 a month. I'm not paying that amount nor is it even in the ballpark of the amount it quoted online which prompted me to complete the application.

Excellent is good company

The fecal tests that I submitted with the claim was not approved and stated as preventive. However, there is not a way to diagnost and follow up about this desease unless a fecal test is made.

After 12 years with healthy paws, and minimal claims submitted, they increased my monthly rate by 360%. There is nothing you can do about it. Unfortunately, I have to cancel after 12 years because $450/ month is not worth it and I'd rather put that money into a savings in the event of an emergency.

I made the mistake of asking for a quote and left my e-mail address. The prices are too high and decided not to but. I keep on getting bombarded with constant e-mails and marking them as spam or blocking does not seem to work.

Lemonade is just as bad as other companies when it comes to denying claims around what they call “preexisting conditions,”