The coverage I signed up for is not what I have coverage for. Make it make sense. Why would I sign up for injury/illness and not wellness. I only signed up so I could have her wellness coverage since shots and meds are not cheap. I added the injury/illness because before insurance my dog ate somethings she shouldn't have. So, I decided to pay extra to add it. I filed my claims and now they tell me I Don't have wellness.

I would never recommend Lemonade pet ins. The first claim I made hardly covered anything they claimed they would. My second claim has not been paid. I was also asked to submit vet reports, which I did twice and have still not been reimbursed! Their poor communication and response time is terrible. I cancelled

They won't cover heartworm prevention, even though they say they will and have the product listed. Only flea and tick. Edit: They covered it in the first year, not in the second or third year. If you get a flea and tick med, they won't cover ProHeart. I have the claims to prove it. And I have messaged them several times. It's like speaking to a robot...

I took out this insurance on the 2nd of May and still haven't received the policy. I'm getting ready to ask for my money back. It has been a week.

Fetch a s not the insurance company you want for your pet. I totally agree with those who wrote that Fetch will find a pre-existing condition no matter what.

I received a letter cancelling my 9 1/2 yoa rottweiller’s insurance after being a customer through 2 dogs over 19 years. The letter stated that they were no longer going to be insuring dogs in my state because of the rising costs for healthcare of dogs in the state. This has been found to be an outright lie after speaking with friends that I referred to Nationwide. I also attempted to insure a made-up puppy to see if it would be accepted for insurance - it was.

Illnesses and injuries come out of nowhere. Take this as your sign to get insurance for your beloved pet. I hoped I would never need to use my dog’s pet insurance, but I was sure glad I had it when he needed it. ManyPets processed my claim surprisingly quickly, which is nice after a large vet bill. 10/10

Waste of money & waste of time. We've been customers for almost a year. Every claim we submitted, they found some excuse or reason as to why it wasn't covered. They push every veterinary medical expense to be uncovered. What's the point in pet insurance if you're not going to cover anything, especially in a business where they over-charge at a criminal rate on people who are just trying to help their pets live healthy. It's insane. Complete scam, just trying to take your money. Canceled our membership for our 6 pets today. Lost complete faith in this company.

I bought this pet insurance when my puppy was about 13 weeks w no pre-existing conditions. One year later, that’s still true.

The process from submitting a claim to reaching a resolution was slow, disorganized, and sloppy. I had to submit evidence to multiple employees repeatedly. I had to follow-up multiple times with slow movement.