Have not covered ANYTHING! I have been doing diagnostic testing for my cat with GI issues, which the website claims you cover, yet my claims have all been denied. Update: I received outreach from the company where they let me know that nothing that happens to my pets during the first 30 days of getting the policy will be eligible for coverage. This was not communicated to me when I signed up and i very disappointed in that. My vet was also unaware of this. My cat is facing some serious testing and diagnostics over the next month, so having this insurance will be a moot point. Feeling mislead and disappointed with the company- hoping I find another company willing to help me afford all the testing my kitty will be going through.

Just like all other pet insurance policies, you pay them monthly, they increase your annual for no reason and find ways not to cover expenses. Not to mention, with high deductibles and low reimbursement rates, so even if you get it covered you are still out of pocket a majority of the expense. I would have saved $15K not having any pet insurance. This is a scam, they all are.

"Birth" will be considered a "pre-existing" exclusion from coverage. They will not cover anything. Scam.

What is Wellness covered is still sketchy to me.

To much hassle every time I submit a claim , do not approve what they offer , prices increase every year at more than 60% because age of dog

I recently took my cat to vet and had an emergency dental procedure. I submitted the claims to Fetch and first they asked for more documentation and after two months they just denied it because they didn’t feel like it was urgent enough! that was my first ever claim with them! Scam insurance! Won’t be there when you need it most!!

I've had it awhile and never even used it and my premium went up from $134 to over $160 a month!

When I try to log in, a notice says "Unavailable at this time. I called and the girl contacted a computer geek at you company to fix the problem, and she did but I just tried to log in this am and the problem is happening again. I cannot use your services if I can't even get into my own account. Please fix this and let me know when it's fixed. I will give you to the end of the month. If not fixed by then, I will be cancelling my policy. Thank you Dave Chabriel. Policy number is EP00904978

Got fantastic care from Hebron Hospital. After spending over $900 on final bill, I filed the claim and after 4 weeks of no responses I get my payment of $126, and $15. Biggest rip off in the world. After paying $117 a month for over 2 years. CON ARTISTS.

I've had insurance with Fetch for two pets for several years, luckily we never had to use it. I bought wellness insurance last year and have a terrible time with claims, valid claims get denied and you can't talk to anyone about it, I had to lie about the reason I was calling to talk to a live person. When they looked into it, they admitted they had screwed up. I'm still waiting for a reassessment though. I'm canceling and finding another company. Two stars because the claim was easy to file but that's the only positive I've had, people are nice but so what?