I have pets best for my other dog and it pays much better than this plan.

If I could rate Fetch zero or even negative stars, I would.

Spot Pet Insurance never seam to have all the medical records even though we send them repeatedly, and the service refunds are very small compared to the veterinarian costs. It's just a monthly subscription that should be canceled at this point.

Honestly paying so much money for pet insurance and not getting at least half or more reimbursement is not the best. There are other pet insurance that reimburse more. Will be switching over to a new pet insurance.

The amount covered is so small compared to the amount I have to pay for wellness care to make this part of the policy not worth it. Considering looking for a different provider or none at all if you're all like this.

You guys even when the veterinary office send you the information don't thrust, that way I don't like people like you liars & theft who refuse to pay the coverage.

Never had to claim, but £890 per annum renewal for a 2 year old Labrador with no health issues is extortionate.

Very dissatisfied with the bill coverage. Constantly either only getting a 1/3 of the cost, or nothing at all. Cost of the insurance vs. what we get reimbursed has not been worthwhile. Cancelling very soon and moving elsewhere. Such a shame.

Payments delayed

On November 1st, I took my cat to Urgent Care and I had inquired about Spot insurance that day. I was informed there would be a $500 deductible and it was $50 a month, so I agreed. For the next month and a half, I was taking my cat to the vet and was communication with Spot. They told me to submit the claims and that I should be expecting payment reimbursements soon. My cat unfortunately had to be put down, and I had to close out with Spot, and they reassured me that I can continue to submit the claims for reimbursement. A month goes by and I receive nothing, so I called them. They then told me that because my cat was taken to the hospital for coughing before I signed up with Spot that they would not cover anything.