Based on the age old adage "price is what you pay value is what you get" what has been the best price vs service experience with auto insurance providers? I'm not looking for the cheapest insurer, however I am looking for the best user experience when you need to actually use your insurer's services. Context: I have been a loyal USAA customer for the past 15 years, and recently had a not so great experience when finally having to use their services. Today I submitted an online Roadside Assistance claim, never received follow-up communications, and when called I had automated voice response systems hang up. I have been paying top dollar every month justifying the expense by thinking when I need them I'll get unmatched"white glove service." Yet, today the service was meh. I always told myself I was paying for the best of the best, but maybe it's time to reevaluate

Looking for advice on what my options are. I'm on a high school teacher salary and never had to seek out an attorney for any reason. Location: Oklahoma Long story short: My home & small piece of land are on 2 parcels that were purchased together. In late 2023 l received notices from the county that my taxes weren't paid. I called my mortgage company since they're the ones that have been paying them each of the previous years we've owned this house with no issues. I got another letter from the county in 2024. I called mortgage company and let them know it happened again. They said we're on it. I left the country for work for 4 months while my wife and kids stayed behind. While I was overseas we got another letter saying my property would go up for auction if taxes aren't paid. My wife called mortgage company again, they say they're going to get it taken care of, not sure what the issue is, but they're on it though. Right before I come home, my wife gets a letter from the county that our property was auctioned off and we have 1 year to appeal the sale. It was only one of the 2 parcels we own that got sold off - a .5 acre plot that's basically my front yard all the way down to the road. After back & forth with county and mortgage co. we found out the issue was that the actual mortgage paperwork that we signed does not list both parcel numbers. We owned both parcels according to the county, but the bank said oh, well we only paid for the taxes listed on the mortgage you signed, not our problem. Problem for them is, the descriptive measurements in the paperwork include both parcels, they just forgot to type both parcel numbers in. Mortgage co. admits fault. We get a letter from them saying that they messed up and are fixing it. Haven't heard anything in a while so called today and was told the last thing written in the notes for my account are from a few months ago that said the company was trying to purchase the property back from the person that bought it at auction. I'm waiting for a response from someone else higher up, but I feel like they're intentionally dragging their feet to get to the 1-year point where nothing can be done. I don't need the "why didn't you just pay it yourself, you're equally at fault" response. I was in Germany and that's neither here nor there; the ultimate point is that the bank admitted it's their fault and are trying to buy it back but it's been almost 5 months and no progress. What are my options that I need to be finding a quality attorney for?

I’m having. Hard time with them right now!! I got my female cat spayed n hernia repair through the local spca low income program before I got her insurance Fast foward she now has pet insurance with trupinion since Jan she was spayed/hernia in September They keep emailing me n calling me for records on her spay n repair said they have contacted the SPCA n they haven’t emailed back ! I contacted the spca they don’t keep records or notes form the spay program So they emailed them n told them that! So now they are saying without proof she was spayed or hernia repair if I ever file a claim it may take longer to resolve stuff! I’m starting to think I’m paying them monthly for nothing ! I got insurance so I didn’t have a huge vet bill if she needs to go to the vet n cause they pay direct ! Anyone else have this issue? I mean what happens when someone gets a cat off the street or wherever n it’s already been spayed etc but they don’t know from where n don’t have records! Ugh! I feel like I’m wasting money!

I submitted a claim for a Wellness Benefit. Date of service: Feb. 2025 Aflac denied the claim on the grounds that a Wellness Benefit had already been paid out this calendar year. But the last Wellness Benefit had been for a date of service in November 2024, so last year. The only way I can figure it is that my policy began in May 2015, and that by "calendar year" they mean May-to-April, not January-to-December. Or.... are they wrong to deny my claim?

This past Sunday, while watching a movie at a theater, someone ran over brand new my motorcycle in the parking lot. Thankfully the person who did, told an employee and waited for me. He gave me all of his information. I filled a claim with his insurance, The Hartford and am a little worried about it now. Within a day of filing the claim, they have switched the adjuster and the new adjuster told me, “honestly, I don’t know. I’m not going to ghost you…” when I asked for a timeline on them getting back to me. Are they just going to give me the run around?

Question, we filed a claim on our house in 2023 due to damage from a wind storm. There was damage to the siding on one side. It was repaired but the siding didn't match and my state has a matching clause. Progressive paid a supplement amount to have the whole house sided based on an estimate from our contractor and then told us basically that's it, we are done you don't have to show proof of repair like we are done. The contractor we had then said that wasn't enough to cover what he needed to complete the job, so we paid him for the repairs he completed and made sure everything was good, we then utilized the balance of the left over insurance to make some updates/ repairs to our property since the amount wasn't enough to finish the full siding of our house. Fast forward to a month ago we had a major hailstorm and it obliterated our siding, roof, gutters, etc and progressive is saying they will not replace the siding again since they paid out a claim previously to do a full siding. Are they able to do that? I can't find anything in my insurance contract that says we had to utilize that money for repairs ok that specific item and the repairs to the siding were done they just didn't match our siding completely.

I have 3 vehicles under my name, we were in the middle of moving between cities and I decided to change the location. Due to last minute changes, we decided to stay at our current location. I went to log back into geico to change it back and it says they locked my account and when I called them they said “they are investigating the location of the vehicles”. What are my options now and what should I do?

I reported a provider to my ins co for balance billing. The provider wanted me to sign a waiver allowing them to balance bill me. I asked the rep if this waiver is illegal, and/or would it get the provider kicked off for violating their contract. I really couldn't get a straight answer. I was just told that unfortunately a lot of providers do this, and there's no guarantee of what will happen to them. Is it worth it to also report them to my state's insurance division? I don't want to waste my time if these balance billing waivers are legal.

I don’t know if this is the right flair, so I apologize if it isn’t. I’m 26F living in Florida. This is my first time trying to navigate health insurance, so my parents helped me find a plan that would let me keep my doctors and cover my prescriptions (major ones being my neurologist and migraine prescriptions, which are only brand-name). My pharmacy called and said they needed one my prescriptions authorized, so I called my neurologist’s office to have them authorize it. My insurance just took effect this month, so I was also going to update it with the office. We did a search on the Aetna CVS Health portal and my doctor was listed as being in-network, but I was informed that they aren’t. They take Aetna, just not my policy. Because they’re not in-network, they can process the authorization. I guess the online portal isn’t accurate… or maybe something is lost in translation? Is there a definitive way to find providers that will take my insurance? Does anyone else even have any experience with the policy in general?

I am so lost. Three days I received a call letting me know that an accident I had been in over a week ago was deemed to be the other party’s responsibility, and I was set up with the collision center and rental car. Today I receive a call that the claim the other driver made on my policy was found to be inconclusive, therefore they are now saying it’s word vs word and we both are liable???? They asked several of the same questions I had already explained to them. I told them the police did not arrive because I live in a high acuity city which is understandable. I even went to the police department after and they said in Texas they are not required to file a report “anymore”. I left feeling okay since I had pictures and explaining the accident would surely lead to the right solution! i was not at fault at all! 1. Why would they look at this as two separate claims? ( We both have Geico so I thought this would make it easier????) 2. Can they really go back on their word? I asked to