Very difficult process and harder to claims approved than other providers.

It was so easy to purchase the insurance

Our Beautiful Stella was hospitalized for possible toxic poisoning and fortunately pulled through. It was quite a financial shock. Healthy Paws stepped up and honored their policy agreement and saved the day. A very trusted, thorough, and reputable company. Highly recommend in case your furry friends ever get into trouble.

It's hard to give a rating since I recently became a member and I haven't used your service yet.

This insurance is a scam. They will attempt to find anything seemingly unrelated to deny your claim.

Update: I received the canned response from Pumpkin about pre-existing conditions. I have filed an appeal because my dog’s treating doctor agrees that there was NOT a pre-existing condition and the previous visit was completely and totally unrelated to the claimed visit. We will see if they listen to the actual doctor who treated my puppy, but so far they still maintain it is a pre-existing condition despite what the licensed veterinary doctor says.

I have purchased an insurance policy for my cat since 2019. In 2020, my cat was not feeling well. I brought him in to our local vet for a check up. Check ups were not covered in my policy at that time. The doctor noted that my cat was constipated, and recommended a science diet recipe.

Would not recommend. Scam of a company

I would have given PetPartners 10 stars a few months ago but it would seem they are making some changes that make me a lot less excited to tell my friends to get a policy.

My premium went from $29.05/month to $183.45/month with Healthy Paws. That is a 532% increase. When I enrolled I was told that I would see a 0-15% increase in premiums from year to year, but that was a lie. The upcoming increase is a FIFTY PERCENT INCREASE. And my pet has a preexisting condition, so I have no ability to change and receive the same coverage.