Very difficult process and harder to claims approved than other providers.

It was so easy to purchase the insurance

Our Beautiful Stella was hospitalized for possible toxic poisoning and fortunately pulled through. It was quite a financial shock. Healthy Paws stepped up and honored their policy agreement and saved the day. A very trusted, thorough, and reputable company. Highly recommend in case your furry friends ever get into trouble.

It's hard to give a rating since I recently became a member and I haven't used your service yet.

This insurance is a scam. They will attempt to find anything seemingly unrelated to deny your claim.

Update: I received the canned response from Pumpkin about pre-existing conditions. I have filed an appeal because my dog’s treating doctor agrees that there was NOT a pre-existing condition and the previous visit was completely and totally unrelated to the claimed visit. We will see if they listen to the actual doctor who treated my puppy, but so far they still maintain it is a pre-existing condition despite what the licensed veterinary doctor says.

I have purchased an insurance policy for my cat since 2019. In 2020, my cat was not feeling well. I brought him in to our local vet for a check up. Check ups were not covered in my policy at that time. The doctor noted that my cat was constipated, and recommended a science diet recipe.

Would not recommend. Scam of a company

I would have given PetPartners 10 stars a few months ago but it would seem they are making some changes that make me a lot less excited to tell my friends to get a policy.

I have a policy with them and they are the worse my dog had got scratched in his eye by another dog while playing it was late night when this accident had happened so shortly after I went to sleep but when I woke up I checked on him and his eye was red and had discharge. So I took him to the vet to have it checked and they told me he has entropion which there's only 3 ways a dog could get this condition is hereditary or genetic or trauma to the eye which the trauma from getting scratched in his eye is the cause he's never had any issues with his eyes as all his past exams which he had just had one 3 weeks before this incident and they say his eyes are bright White and alert says he's a healthy dog well when I filed my claim they denied it saying it was an illness which it was not an illness it was an accident and I sent them all his medical history and not one has ever mentioned entropion I appealed it and they still denied it so they basically calling me a liar and they say the vet doesn't mention intold them it was an accident but I have a letter frik tge doctor and she says she remembers me explaining that he got scratched in his eye so I'm about to appeal it again and if they deny it then I'm getting a lawyer and sue them because I'm not going for the bull they trying to pull. I don't like their services at all