It is the worst pet insurance on the market, this is a review from November 2024, they will never reimburse you for the invoices, they are a scam company, even the banks are suggesting you cancel since their accounts are always at zero

Horrible. Over charge and no help. Look else where.

I purchased dog insurance for my service dog when I got him last April 2024. I also set up direct monthly payments to ASPCA to cover the premiums. As of last month, I received a letter stating that ASPCA canceled my coverage because I had not paid since August 2024. The fact of the matter is that payments set up from my personal account continued to be paid up until the cancellation letter came. I deleted that payment setup and I was furious. I have contacted ASPCA in writing and asked for reimbursement of that accumulated sum of premium payments from the cancellation date they stated and also requested all of my out of pocket and expenses I had to pay because the insurance didn’t cover these expenses sufficiently. What a racket. Vets these days offer much better payment options and those options are far and above much cheaper than ASPCA’s coverage and reimbursement. My suggestion is to stick with saving the animals, instead of pillaging from and with your inadequate and expensive pet insurance. It appears to me that ASPCA is about the bottom line rather than the safety and security of animals they claim to wholeheartedly support. This is my 2nd attempt at spreading the truth. I would have never thought ASPCA would go down this path of corporate corruption.

This is the worst pet insurance, I have never made a claim and my insurance just continued to increase. when I asked why they said age which is understandable, they also said because of the amount of other boxers were making claims. I dont see how my dog who is healthy should be charged for dogs that are not. I would even understand if it was a slight increase but an increase of 93 dollars. This is a total money grab company. whish I could give negative stars.

I have been denied coverage for my ninemonth old golden retriever because in August she had Giardia, which caused diarrhea, and she was treated for that. Then in October, she had diarrhea again and it was because of a food allergy. She was treated for that, and we have solved the problem. The reason they give for not covering this is that they claim her diarrhea is a pre-existing condition. I don’t understand how this is a pre-existing condition when it is too completely different situations. I also submitted a claim for conjunctivitis which was cured, and there has been absolutely no response to that. The claim was submitted in October. I am very unhappy with this insurance. Please don’t tell me to call the number because I have spent hours on the phone with that number to no avail

They don't cover anything. If you want coverage for anything that you would actually need insurance for, you have to get it as an add on. Definitely a huge waste of money. Switching over to Banfield asap.

They will charge you after you cancel!!!! Be careful!!! I have requested twice now for cancellation and have been charged twice now. On top of the fact they literally don’t cover anything. I’ve submitted multiple claims that according to the coverage should’ve at least had some sort of reimbursement. When I got absolutely nothing for it. Be careful as I’m almost positive I won’t get refunded for their mistake in charging me after I requested a cancellation.

The money that ASPCA gets in donations 46% of that money goes to payroll for the CEO and the employees the CEO makes over $1 million dollars a year with several employees making over $100,000 a year not much of the money reaches any animals it's all going in the pockets of greedy people

$170 refunded for over $1100 in charges. This was vaccines, bloodwork prior to dental (his first ever, no major issues), and the cleaning itself. Not at all worth it.

I signed up for a high deductible and pay the greater amount monthly for 90-95% full coverage yet I am not covered for basic vet checkup fees (especially if it's a reoccurring visit for the same health issue) and don't get reimbursed on flea medication or vaccines. In my opinion it is really unfortunate that these things are not included. I have been looking to switch insurances because of this. I just wish I received some type of financial help when I can't help that my cat has an eye issue and needs reoccurring visits. Maybe you do cover it within a different coverage and I am not aware but I do like the insurance but it is unfortunate that these things are covered.