The only good that this will do you is if your dog has 4 hours to live if he doesn't you're wasting your $19 a month. If your dog has 24 hours to live you're still out of luck don't throw your $19 away.

I talked to Pawp, they told me to take my cat to the vet, said its a emergercy.Itook her in the time frame,I sent the invoice that told what I pay, and what they did at the vet. I pay the vet $800.00 almost 900.00 dollars because the phone number Haley at Pawp gave me to call, I called but could not get to talk to anyone,so I put it on my credit card,they wont reinbusted me. PAWP IS A SCAM,IT SOUNDED TO GOOD TO BE TRUE. AND MY BABY PASSED AWAY.

Pawp vets are much more concerned with making sure all the T's are crossed and all the I's are dotted than they are about saving a dejected, depleted, wounded little animal whose newly adoptive mom (cause she was dumped and animal control said they would just put puppy down) can't afford a new pup but is doing "make do" medicine which is desirable over a lethal injection in that oozy little infected, mangy front paw! But don't worry! Dr. Mom has been nursing babies back with home remedies and farm supplies for a long time. Gurlfren (LIKE COUNTRY FOLK!) WILL survive...and thrive!

The first Vet. That I talked to to find out if I should get my dog to the Vet. Was nice and show kindness. But the second I contact was trying to say that I didn't had a video call before taking my pet to the x-rays. And the last person that I contacted only showed concerned about money and she didn't gave me a clear information about how in case of an emergency surgery things will be handled.

Pawp only reimburses emergencies that “require attention within 4 hours”. Meaning if your pet has toxic ingestion, can’t breathe etc, be sure to call pawp before deeming it an emergency and going to the vet because their vet techs know better via a video call than a licensed veterinarian in person. It’s complete nonsense. My cat had lily toxicity confirmed by two vets (and documented Lily pollen on his fur) and I was told that I’m not eligible for my emergency fund because I called pawp only after my cat had been submitted for treatment and I was still sitting in the emergency room. Furthermore despite listing toxic ingestion as the first item on their list of emergency fund eligible, they unlike every other credible source (the FDA, the ASPCA, licensed vets) think that lily treatment is preventative and not emergency. Customer support team is unhelpful and was dismissive after I detailed out and explained my cats diagnosis. I asked who makes the assessments about lily poisoning being an emergency or not, as all experts say it is, and they refused to respond to me question. I imagine most of the positive reviews here are for their video technician support that answers various questions you might have - a decent offering; but not for their emergency fund. I see they state they need this video call to ensure good reason to use their emergency fund, I’d think 15 pages of vet notes, proof of payment, and expert opinions like the FDA and the ASPCA would be enough for that. I expect their rating here will go down as more of their users look to use the emergency service they advertise.

This is BO.again, Iwrote about the reinbustment that pawp would not pay. they reply back to contact Hanna, when I tried ,I could not. And after Tenicka passed on, they took out another month out of my account.that the kind of people that are SCAMMERS.

Signed up on 1/23. Used service on 1/23 to speak to Vet (it was a vet tech not a vet) She offered advice on diet which we were already doing. My dog died on 1/29. Asked to cancel on 2/24. They canceled said no longer had emergency fund but could still speak to vet. Found out I was charged for full 2nd month. Tried to escalate and was ignored. They continued to send me marketing emails with my dead dog's name. Disgusted with their money grab and lack of customer service

I want to first say that the 2 Veterinarians that I spoke with were great. That is why I am giving a 3 star rate.

2nd time of use and like regular doctors they prescribe anything and everything

I called to ask about flea and tick treatment.I explained that my dog suffered siezures,though not for a while. I told her that I had used a mixture of natural products{lemon juice and apple cider }. She said she had not heard of this practice.She then recommended Soresto collar.I then looked up the active agenrs in it and both listed side effects of possible siezures.