Personally I think this insurance company is horrible we pay almost $900 a year and every time we submit a claim it's a partial payment due to a deductible a partial payment due to this is all we cover a partial payment because you can't have more than one ultrasound a year it's complete bull. I would look around and I would advise people looking to check into their declaration page because if your dog has an ongoing issue and you need two ultrasounds a year they pay one which is the most ridiculous thing I've ever heard would not recommend them

The company is a rip off. They promise that their rates pay per mile model is unique, most convenient, digitally accessible, however they are worse than even the worst in the market. They increased my car insurance in 6months by 56% on the rate/mile and another 44% on the base rate. It's very easy to get misled with their payment model, that charges you a fixed price and over that a ridiculously high pay/mile rate, both of which they can change anytime.

Embrace finds extremely far-fetched reasons to deny claims, and fights tooth and nail against paying what they owe.

Take your money and run because that’s what this company will do to you.

Quick response, professional, and very knowledgeable

I can't recommend Lemonade for Pet Insurance. They have sent my wife and I around in circles despite having a fully paid policy on a very basic claim that the policy clearly covers. The email support has nitpicked multiple forms of proof needed for the claim every time we send what they are asking for. It is shocking that you pay hundreds of dollars for Pet Insurance and then the insurer to put you through hell to make the smallest claim, even after providing the information they asked for.

Reply from Kanguro Insurance

Thw rates were reasonable for 5 years with increases 10% as espected. The moment we used the plan it went from 100 to over 300. Been covered since 8 weeks old and this is the thanks. They know they have you bc now 5 years pre existing ear stuff and etc. If you leave to another company you loose coverage, essentially no options.

Jonathan was very relatable and knowledgeable. He made getting insurance on my vehicle easy and explained everything thoroughly whenever I had any questions.

The process is nice and seamless but started off paying less than $50 a month to now paying over $80 a month in just 3 years with my employer discount . The year to year increase is insane when I have a medium size pup, 4 yo with no health issues. I haven't had the time to research other insurance companies so I continue to pay unfortunately.