I keep getting emails saying my claim is missing information. I submit that information, and I get the same email telling me the same information is missing. The email isn't clear to begin with. A real human (I assume) reaches out to tell me the claim will be processed ASAP, then I get the same original email saying information is missing. Have never had a problem until MetLife took over. Get your act together!

HORRIBLE!! Stay away. I had canceled my policy earlier in the year and they were still wrongfully charging my card and after hours of trying to talk to a supervisor no one would help me. They were not able to give me a refund even though they could see my account was inactive and had not been used. a complete scam.

rewarding experience, payment refunded as stated. I recommend

I was pleased with AKC insurance when I first signed up (and, even recommended it to my fellow dog exhibitors), but competence has taken a steep nosedive over the past few months, with claims adjusters denying claims made less than 30 days after a covered event as having exceeded the 180 day limit. I strongly suspect they have either instituted the use of AI to deny claims based upon the inability of their AI software to accurately process claims, or they’ve hired employees who don’t understand how to read a calendar.

Jon was so incredibly helpful and attentive! He found me the lowest possible monthly payment he could on my car insurance, searching through so many and spent so much time explaining everything without even a hesitation! If I could give Jon 10 stars, I would!

I have been trying to get on your page but kept getting thrown out.Do I need to reset my page

Too many emails and still waiting for my hard copy of policy

If I could give it a zero I would. Every time I turned in a claim they denied me. Said it was preexisting. But my pet’s condition was curable & was not prexziting

This is our second dog with Met Life and we are about to get a 3rd dog who we will now have to consider going to MetLife for as opposed to one of your competitors.

The representative was so knowledgeable and helpful thank you. I forgot his name