1-YOUR PLAN IS NOT ACCEPTED AS A PAYMENT OPTION WHEN CHECKING OUT AT THE,VETERINARIAN.

not happy at the moment with Metlife. They denied a claim for some injection my pet had for itching. I have called and even now just submit an Appeal claim form to fight about the claim. Its just a hassle had to do this when that is the reason i got you all's insurance which is more expensive that i had before but i thought you all were better.

Your website continuously had issues of not working and stating try again later. I assume this is your way of slowing down the submission of claims since you very rarely process any claims at 10 days or less.

So far, every claim we have submitted has been denied. Claims have even been deleted for no reason. Very unhappy with the service. I only gave it two stars because they respond quickly, just never with what you want to hear. It seems like nothing is ever covered.

I’ve been deeply disappointed with my experience using Odie Pet Insurance. What was promised as a quick and simple reimbursement process has turned into a drawn-out ordeal.

Very poor communication

Overall I am satisfied with the Handling of the Wellness Claims But Having recently increased Premiums without increasing Benefits leaves me somewhat dissatisfied considering the cost of Pet Care has Increased considerably ? An Increase in Wellness Allocation would be greatly Appreciated!!Just Saying!!

Disappointed After 16 Years – Outrageous Premium Hike

They advertise no wait time for covering a pets general checkup at least in Washington State, and they in fact do not cover them.

I submitted two invoices for prescription cat food prescribed by my Veterinarian. My cat has had major digestive issues, and is now healing and much better.