Their trying to avoide paying the claim.

Claims processing has slowed way down. It shouldn’t take weeks on end to process a claim, especially when it was for a sick visit.

I had a policy that was cancelled after 8 years, which I loved. I asked about a new policy and none are offered w illness. I think that it’s important coverage to have. Please reconsider your policies

My pet insurance went from $39.90 to $50.51 in two years. I barely, if ever, go to the vet. I usually take my cat for her annual check-up. That is a 27% increase in two years. What is their solution, reduce your coverage!! I don't think so. Bye SPOT

Awful company! Advertise on TV that everything is fast- nope! Waiting period of three weeks and took a other month to review my claim then denied it because the vet didn't have a formal diagnosis so they said it was preexisting. All the while collecting premiums. Don't use them.

Premium doubles in one year knowing other companies won’t cover preexisting conditions. It’s a trap

I had a great experience going through the process with ieinsuranceexperts when signing up for auto insurance. He made everything quick and easy and found me a good policy at a great price! I appreciate how they took the time to break down the different options they had for me, I would definitely recommend them to anyone looking for auto insurance.

The reimbursement is only half as much as I paid.

Impersonal online application with no policy coverage options explained or follow up call from an agent. Will try this out for the year.

After being a member for eleven years suddenly it’s extremely difficult to submit a claim. They make you jump through a bunch of hoops now making it totally inconvenient.