I have had coverage with them since my dog was 2 months old. Fast forward 8 years I finally submitted a claim. When I got my renewal amount it literally tripled in cost! I paid them 8 years for nothing and this is how they treat their loyal customers. I canceled my plan. I can put that money in a savings account in case something happens.

Unfortunately I had a claim that should have been approved but it was denied. Paid a lot into my insurance only for when I needed them they didn't come through. I provided what i could from the vet but it just wasn't enough. The vets never lose though and get there big pay day Everytime. Better off not having pets.

I'm disappointed that my pet insurance keeps going up. I thought that once I had a policy, I was locked in. Because we've had some claims, my insurance has increased to the point where it's not worth it. I'm disappointed I wasted the last 4 years paying for it. I feel it's a scam.

Positive: very prompt in payment, paid exactly what they said was covered. Negative: impossible to cancel policy through app. Contacted by email and did not receive response until days after my email. Called a few days before new month was to be billed asking to cancel effective immediately, they drag their feet so that they can charge one more month premium. Weighing the cost against benefits, I felt pet insurance benefits were not worth the premiums. Better to save the money for vet bills yourself.

They deny most claims. We really need ObamaCare for Pets.

I had accidental and wellness. They owed me 250$ back for the wellness for the year and she had a lameness issue. I got nothing !! They told me they didn’t have enough information from the vet . They send over novels of her problems and still nothing !! I canceled it ! I wouldn’t have even gave them one star but had to to write this review!!

I've used and appreciated Healthy Paws for my (now senior) dog (aged 12) since 2016. Every year they've had to increase rates slightly; I understand, the cost of care increases, etc. Today I got an email they're increasing my monthly cost from $90.63 to $249.87 - a 2.75x increase. While previously they've offered to adjust your annual deductible or reimbursement percentage to help you find a monthly cost that works for you, they've throttled the options available so the lowest this can get is $201/month. An absolute RACKET. Everyone would be better off putting $90 (or whatever you can afford) into a high yield savings account every month.

$130 a month to deny every claim citing an unrelated condition. And not honoring their “preexisting condition” policy, claiming that schistosomiasis is not a curable disease despite being provided peer reviewed research and letters from veterinarians explaining that this is incorrect.

Hard to work with, claims keep getting denied for silly reasons.

Terrible coverage. The amount paid monthly and my pup had a procedure and they did not cover evaluations. I have healthypaws for my other pup and they are GREAT! Also when I called they had the incorrect(which I requested an update 6 years ago) breed once they corrected my premium went down.