Maybe I don’t understand how Figo works, but they haven’t covered any claim we’ve submitted. There are things that I believe should’ve been covered.

I purchased pet insurance for my 2 dogs. I was not told that the premium would increase and after 1 year both premiums went up. I asked why they were increasing so much and I was told it was because they were seniors now. I had to get rid of the wellness package but decided to keep the regular health insurance because the person I talked with told me it would not increase again. After paying the premiums for a year they doubled the premiums on one dog and increased it on the other. I never had a claim and because they lied to me I wasted my money. It's better to save your money and not give it to them. When your pets age they try to get rid of them.

I got a free trial through T-mobile. Once I saw it was not a regular company that would cover my vet but just a call in vet I cancelled by email the same day. I never filled out the info on my pets. or anything else. HOWEVER, the company says they never got the cancellation. So now they are charging me $99. I have tried to dispute the charge through my credit card, but PAWP will not cancel. They say they sent me an email a month before they billed me. However my only email account google, never received it. Not in spam, trash, inbox, or deleted. This company is a scam DO NOT GET RIPPED OFF

Easy to register microchip and sign up for pet insurance.

I was surprised when I say that you require 18 months of health verification for the first claim. I have only had the dog for 6 months!!!!

My insurance premiums have risen excessively (over £200 this year alone (never claimed in 5 years) won’t budge on premiums so I informed them that I would not be renewing the policy when it was up in a few weeks time. Will be putting any savings made in our new policy into a savings account for any potential vets fees.

Frauds do not waste your money. Refuse to give me my money back for a useless scam. I was unable to connect on their app. I was unable to communicate or connect through the browser. Not one phone number works. The CEO MARC ATIYEH refuses to refund my money after many attempts to contact him by his personal and business emails. You can Goggle this company and it’s scam after scam reviews. Joe the news media outlets allow MARC ATIYEH on their platforms is despicable. To this day, Matt the chat boy or whoever he is refused to refund my money. I’ve asked him to discuss my situation with Marc Atiyeh the CEO. Still have not hand any response even after he’s told me “no” numerous times. When your pet gets sick it makes you very vulnerable. You typically feel a sense of relief knowing you have insurance to help protect that pet. The policy for what I understand is you have to do telehealth with a veterinarian because the app or browser would not work the telehealth system would not work. Benjamin was the chat bot that day he referred to the policies and procedures that were unobtainable. I continued to explain to Benjamin I was unable to read they poocdure. I have copies my conversation of our the discussions I’ve had with Benjamin and Matt. At this point my father, who is an attorney is filing a lawsuit and a class action for anyone else who this was done too. You are free to look up my name if you’d like to be included in the class action. We already have enough witnesses to get started however if you’ve been taken advantage of by Pawp feel free to contact me. You can Goggle me.

Beware: Had high hopes for Pumpkin and thought I did enough research, however the fine print will always get you in the end, that's how these companies survive.

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SCAMMERS