Angela was absolutely amazing. She deserves a raise. She identified a plan that would work perfectly for my dog. She answered every question with a positive and precise response. I have dealt with many customer service representatives and very few compare to her. This experience was one of the best that I have had through a phone call. Thank you so much, Angela.

I’ve had insurance for 10 years with healthy paws and the 1 time I go to make a claim, everyone is dragging their feet, delaying payment. We’ve spent countless hours jumping thru all their hurdles and delay tactics including resubmitting info multiple times. I intend to pursue legally if not resolve shortly. I’d stay away from healthy paws altogether.

Pawp is bull crap if you ask me. I submitted and re-submitted to Pawp for a misdiagnosis from the first vet to the diagnosis and treatment of the second vet and they wouldn’t cover EITHER visit!!!!! This insurance is crap! I’ve had it for over a year and paid $25/month, for what?!?!?! I could have saved that money monthly and paid my vet myself and that’s what I’ll be doing from now on!!!!! I will NEVER refer family or friends to Pawp as is fraudulent And also they have crappy and unacceptable customer service!!!!

I read a lot of your review. I won't be getting pet insurance thank you all for your truthful reviews. All insurance is a con these days

Stephanie was very helpful in answering all my questions! The premiums seem to be lower but cover more than previous pet insurance companies I’ve used. I will update once I’ve used the policy but my first impression is very good

Could not upload medical records. Was not sure the application process was concluded.

The coverage has got to expensive for no more than I have to pay

Like that our vet is already in the chain of available , but dislaike that theirs no pumpkin app.

healthy paws will price you out of the market as your pet gets older. They will take your premiums when the likelihood of needing to file a claim is less and when your dog ages they will raise premiums astronomically until most people have to drop it. It's really strange how healthypaws has all these great reviews on this site but on the Better Business Bureau site they are a 2.75/5 with a lot of one star reviews!

Warning to customers.. do not submit cremation/end of life receipt until you have a chance to submit all other receipts. They will cancel your policy immediately and you will not have access to your account. Thankfully, I had pet insurance for Zeppelin. He was diagnosed with osteosarcoma at 5 yrs old. This led to several surgeries and chemo. I was happy with Healthy Paws until they canceled my account before I had a chance to submit all of my receipts. After Zeppelin's last surgery, which was front leg amputation, he lost the use of his back leg. This led to him only having the use in 2 legs. There was nothing left to do, I had to say goodbye to the love of my life. I had a mobile vet come to my house to send him to Heaven peacefully. Within a very short amount of time (same day) that I submitted the receipt for his cremation, they immediately canceled my account. I couldn't access it to see what claims had been submitted. I was satisfied with them until they did this at the end. I wanted to leave my review so that others will know what to expect.