I am saddened to write this review. Bivvy canceled our policy after we submitted several claims to them for our dog. She had a partial tear in her ACL. We took a holistic approach, purchased a brace, and took her to the vet for laser therapy and acupuncture. This saved Bivvy thousands of dollars they would have paid if we chose knee surgery for our dog. I was very delighted Bivvy covered the brace and treatments. But was very disappointed when they canceled Sadie's pet insurance. I recommend finding a more reliable pet insurance company with a long-term history of support for your fur babies. Sadie is now out of her brace and no longer needs treatments and her other knee has stayed strong and healthy.

*UPDATE*

They never communicate and tell you anything about your claim. If they don’t cover your claim they don’t Communicate and tell you why. I don’t have my online account set up yet, so they never tell me anything. I am very dissatisfied with this pet insurance. It doesn’t seem like they cover very much either and they just raise your premium without even letting you know.

I just signed up, so I don't really know how to answer. I will say that after reviewing many (too many in fact) Pet Ins websites I decided to go with ManyPets for the value it adds and reviews I had read. However, I will say that your website and the way info is accessed could be improved. There were things that I didn't know about until after I had signed up for that I would have liked to know in advance.

I shopped around and found Pumpkins Ins to be more reasonable in their services and pricing. Even though their fairly new I decided to go with them. They were very helpful in assisting me. I gave them 3 stars because I haven’t had to use their coverage. I will post again when I do.

The policy did not cover what I thought was not a preexisting pisition. I am going to cancel the policy.

They just denied the claim without any reason. These people are scammers.

Hand down they do as they advertise I My Stella did not make it and they paid me in full and refunded my last payment to them with their condolences. I don’t know too many companies who give something back without asking.

When I signed up for Pumpkin, I told representative that I didn't have my dog's health records & was told "that's okay." With very few exceptions, all claims denied since I didn't have records!

If I could give zero stars, I would. In January of 2022, I got Pumpkin for my 2 dogs. Their vet had emailed saying they were finally opening spots back up after the Covid wave of appointments had shut down their availability. I made a check up appointment for a month away, and then got pumpkin as they claimed they'd cover cancer if it was 180 days symptom free and cleared by an oncologist as having not metastasized. There were no signs anything was wrong with either of them, but since one was 14 years old, I wanted to be safe. Boy, was I wrong.