Reply from ManyPets US

Just found out none of the vets in my area take pet insurance.

The customer service is over the top .

Reply from Pumpkin Pet Insurance

Do Not use this pet plan. I was with them for years and thought I had the best plan a life plan covered for death. Not only vets do not use this company as they take ages to pay out, but your not covered even for death of a pet. disgusting company

Keep getting emails asking me to purchase a policy. I thought I already did. But I haven’t received anything with any policy number or info on what it covers. Very confused. You do a great job of selling but how about a little customer support after you e closed the sale??

I did not receive my reimbursement for the Microchip put in my dog Buddy. Why didn't I receive my reimbursement.

to everyone who owns any pet please dont take any notice of the pet plan tv advert the say the insure your pet its a scam. i paid money for my dog for almost 3 years she then took ill and i had a vets bill for nearly 1,000.00 pounds i went to pet plan did everything they wanted they messed me a round for 4 months wanting more and more information until there insurrance team cacelled the policy and left me with a final debit of almost 1,300.00 plus pounds i tok my case to the ombudsman service took 16 months and won they was told pay me all the money i had paid them never saw a penny. the insurrance team is aliance pplease please never take out insurrance for you pets as they wont pay out be warned

I would have had five stars until I moved fifteen minutes from my last address. Fifteen minutes -8 miles - that equaled a $200 a year increase. Nothing about lifestyle. Nothing but my zip code changed. They won’t budge on the price. No issues until that crazy decree. Be warned.

I cancelled my insurance because my kitty deceased and you guys recognized it in writing and emailed to me the confirmation of my cancelation. And now you keep bothering me!