I had them for a year and when I finally did have an emergency they made up some bs reason to not pay and were very unprofessional about it!

My claim was denied although there was never any previous treatment for this

I recently left a review for Pawp.

We got very good premium for Auto, Home, and umbrella insurance policies and happy about that. But process was the worst experience. My name was spelled incorrectly, expired date was wrong, my email address was not updated. I will not recommend to go through with Covered Insurance.

Never had pet insurance before. My friends encouraged me to get it, I chose ManyPets.

Just like any other pet insurance company they just take your monthly subscription and never deliver when you're going through tough times with your pet being sick

Pet Plan is an Absolute SCAM. You’re premium goes up every year excessively in jumps like £15 to £20. Started off at £35 and eight years later is £105 . They cover absolutely nothing . The £780 dental work was considered cosmetic and not covered . I have stopped the insurance now as the first time I make a claim because my dog got sick, nothing was covered because I had to pay 20% excess deductible which was the cost of the visit and so Pet Plan wiggled their way out of paying anything. I paid and they didn’t . I cannot for the life of me understand why I have been paying thousands of pounds over the years and nothing nothing nothing was ever covered under their terms . Pet Plan are a scum insurance . Put your money in a bank account for your pet and pay for things this way . Note I was paying £105 per month for a £4000 coverage Do you know that a simple scan and test was priced at £8000 so even if you have pet insurance your £4000 doesn’t even get you a test result let alone any treatment . And your excess on a £4000 claim will be £800 . So the actual coverage is only £3200. Meanwhile in four years you could have £5000 in your pets bank account and in 8 years over £10,000 saved for treatment . I massively regret paying into Pet Plan all these years . They only care about making money and not you pet.

The two illness/injury claims I filed were almost immediately denied. I had to go through an appeals process and in one instance file a complaint with the State Corporation Commission to get a response. They blatantly ignored timeliness in their policy, saying it could take 60 days to resolve an appeal when the policy stated 30. Ultimately, I cancelled. For the expense, there are better insurance providers.

I was upset that my coverage decreased. My past policies paid 100% and now it dropped to 90%. The cost remained the same.

Just not comprehensive enough for the money. There are far better options for pet insurance at about the same price