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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
MetLife - Undercharged for Wisdom Teeth Removal
I had gone to a new dentist in October 2024 for a routine cleaning and was essentially "upsold" on the removal of my four wisdom teeth, as I had mentioned they were bothering me. I was told my insurance was accepted (MetLife) and that I would only pay $300 for the removal. I figured that was a great deal and had my teeth removed, paying the $300 on my way out. I received an email earlier today for a separate claim from Cigna, and decided to look at my MetLife portal as I remembered the dental claim being stuck on "pending" for some time after the procedure. According to MetLife, the cleaning and x-rays were in-network and 100% covered, but for the wisdom teeth removal, the claim was marked as out of network and my patient responsibility is $800. It has been a bit over 4 months since the procedure and I haven't received a bill from the provider - should I just leave things as they are or should I contact my insurance provider/dentist? I only accepted the procedure because of how affordable it was and confirmed with my dentist multiple times that $300 was my total cost for all 4 teeth after insurance.
MetLife - Thinking of getting MetLife pet insurance for my dog
I’m thinking about getting MetLife pet insurance for my dog and wanna know if it’s actually worth it. I’ve seen they cover stuff like vaccines, dental cleanings, flea/tick meds and give about 80% back after a $250 deductible. The price seems okay too.
But I’ve also heard some people had their claims denied for weird reasons (like needing medical records from before they adopted their dog which makes no sense). So I’m kinda torn.
Would really appreciate honest opinions. Thanks.
Cigna - In what world should an urgent care visit cost more than an ER visit with insurance? Is this usual now?
My family has Cigna through my husband’s employer. About two months ago I felt like I had the flu, and couldn’t get in with my PCP until the following week. Was told I should try go to urgent care for a flu test and to get checked out. I did, and was in and out in about 30 minutes (flu A positive, sent on my way with some meds). A few weeks later, I get a bill for almost $400 and was shocked.
A month later, my son ended up getting rushed to the ER. We were there for about 7 hours under observation after getting some initial meds…. And I just got the bill for that. $150 copay, that’s it.
Looked up our coverage with Cigna. It states ER visits have a $150 copay with the deductible waived. For urgent care, it says “after the in-network deductible is met, you pay 10%”.
In what world is this right? I thought the whole point of an urgent care was to try to alleviate the stress on ERs. I feel like now I have no reason to ever go to an urgent care… even if all I need is a simple strep test or have UTI symptoms. Is this becoming the norm?
Aetna - Aetna denied urgent care visit deemed as non urgent
i went to urgent care to get HIV PEP pills. Which must be taken within 72 hours of a potential exposure. i payed my $10 copay and They prescribed me the medicine where I was able to get my medication at the pharmacy that was covered by Aetna. But when I checked they fully denied my visit when I called she said the visit was not urgent. i told her I want to do an appeal. But im
Absolutely disgusted by Aetna im already traumatized. i feel this needs to reported but I don't know which agency I would need to reach out too.
Primerica - I got myself involved with primerica...
I got involved with them on my 18th birthday, which was in November. I left at the end of December and told them I was moving to Houston. I got the life insurance policy when I joined since it was required, and I canceled it yesterday.
Today, I got a call from the agent who recruited me. I told him I couldn't talk, but he said the contract required me to keep the life insurance policy for 17 months. I hung up, blocked him, and called my cousin since he also joined at the beginning of 2024 (recruited by the same person) and left shortly after. He canceled his policy as well.
I told him about the call, and he said the agent called him too when he canceled his policy, telling him the same thing. He told the agent he didn't want it, and the agent said he would be sent to collections or something like that. I don't know if that's true but I don't know what to do.
Coastal Community Bank - Debit Card from OnePay without signing up
I have received a debit card from OnePay by mail. I didn’t register for their service. It looked fishy to me, but I called their customer service, they requested my last 4 SSN and date of birth to investigate. I insisted them to check if there exist such an account without that info but no luck. I was hesitant to provide my sensitive info. The card is issued by Coastal Community Bank. Should I call the bank instead? Does anyone have similar experience?
Planning to report it to FTC and local police. Have already security freeze on file for all credit bureaus for years. Have also checked ChexSystems report, but shows no activity. But this has happened.
Thanks
Geico - What happens now?Car accident
Back in December I got in a car accident. Literally work 4 mins away. I only drive to work to be able to pay my car and insurance. Long story short … I was in a 2 weeks waiting period before my insurance started thinking my last insurance was still active (it wasn’t). Police came and still accepted the insurance. Didn’t get cited or anything. My insurance said they can’t cover since it was during the waiting period… guy attempted to contact a lawyer and claim injuries but wasn’t injured after all or they didn’t find anything wrong. He doesn’t wanna admit to fault because he was speeding so obviously his insurance is blaming me. They called and threatened to report me to DMV and get my license suspended if I don’t pay 15k… I told them I wanted the case to be re-evaluated since I know I’m not 100% at fault. They never called again and since then my license is still active. I haven’t heard back from either his insurance or the lawyer he was trying to claim injuries . What happens now ? Is my license still a threat to be suspended due to my insurance not being active at the moment even if the cops didn’t ticket me ? Should I just not worry if they’re not calling me anymore ? I also don’t wanna get in trouble but the fact that the guy tried to claim injuries and lied about his speed isn’t fair to me
State Farm - What's the best alternative to State Farm?
I'm shopping around for car insurance. I'm 38F and never had anything but State Farm, but I was rear ended in an accident last year and had a mostly bad experience dealing with customer service and claims. My parents had a life insurance policy for my mother. When she passed away the office somehow marked me as the deceased party, which also lead to me having to "prove" that I was not dead. Keeping in my mind my mother and I share a last name and had our insurances at the same office/broker, but we have completely separate policies. When I told the agent that is what happened, she was combative even though the date of the change corresponded with my mother's death. After my accident, there were significant delays in getting my payment because of some issues they were having with setting up digital payments for me. All around bad experience with customer service and claims who were not empathetic or helpful. When I switched my insurance to a new agent's office for my new car, they put the incorrect financing information on my policy. Had to call several times to change. Realized that they had the wrong mailing address and garage address, even though I had also changed these. I, no joke, had to call on four separate occasions to try to change my garage address. They kept telling me it would be reflected on my policy within a month, but when I checked, my old garage address was still there. Conveniently, my rate at my new address is cheaper.
I will say prior to the past couple years I had great experiences with State Farm. It seems lately to have maybe gone down hill, and I am a pretty dang patient person.
It's not all about price for me either. I'm happy to change to somewhere with better service even if slightly more expensive.
Does anyone actually have a car insurance company they can recommend based on good experiences and/or customer service?
Auto-Owners - I owe $12,000 to a collection agency
Location: Tampa, FL
Hi everyone, I just want to know if you were me would you fight this with a lawyer?
I was in a car accident in Florida in December 2024 while uninsured. A collection agency (on behalf of the original auto Insurance) is now coming after me for over $12,000. They didn’t notify me properly—I only found out after the DMV suspended my license and said I owe $15k. They’ve only sent a vague letter and a redacted repair estimate, but no real proof of liability, payment, or how they came up with that amount. The original insurance company of other driver -Auto-Owners never contacted me at all. I genuinely had no idea they submitted the claim. So all of this is so confusing.
Does this seem normal? It seems both companies aren’t giving me the info I need at all but want me to just cough up $12 or 15k
Thanks in advance!
Progressive - Passenger in car accident, offered settlement
I was in a car accident a couple weeks ago and didn’t suffer any major injuries besides a bumping my head and some headaches which have subsided. I didn’t go to the hospital or anything and was called today by progressive and was told they typically don’t give payouts if you don’t go to the doctors but because of the headaches I was having offered me $500 and I accepted it over the phone. I was sent a release email for my signature but haven’t signed yet. I know nothing about how this stuff works, should I just take the money? Could I have gotten more if I would’ve said “idk” over the phone? One friend said they could get me a lawyer pro bono but idk if that would be worth it.
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