Have an issue with your insurance?
Let everyone know!
Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Blue Cross - 56 year old living in Georgia health insurance dropped him
Location: Georgia, USA
Hello everyone-
My brother was in a motorcycle accident April 6, 2024. He was in ICU for a month and discharged in July, 2024. During that time he did not have his phone, access to email, or ability to check standard mail.
My brother was a PE Teacher and football coach in the state of Georgia for 27 years. All of his insurance premiums were paid for once a month in his paycheck. The state of Georgia agreed to early retirement with benefits beginning July 2024.
Blue Cross informed him last month they were dropping his insurance for delinquent payments. His appeal was denied.
My brother is looking into COBRA as well as ACA.
Does my brother have a case agains Blue Cross? What steps should he take to have Blue Cross reinstate him?
Thanks!
State Farm - What's the best alternative to State Farm?
I'm shopping around for car insurance. I'm 38F and never had anything but State Farm, but I was rear ended in an accident last year and had a mostly bad experience dealing with customer service and claims. My parents had a life insurance policy for my mother. When she passed away the office somehow marked me as the deceased party, which also lead to me having to "prove" that I was not dead. Keeping in my mind my mother and I share a last name and had our insurances at the same office/broker, but we have completely separate policies. When I told the agent that is what happened, she was combative even though the date of the change corresponded with my mother's death. After my accident, there were significant delays in getting my payment because of some issues they were having with setting up digital payments for me. All around bad experience with customer service and claims who were not empathetic or helpful. When I switched my insurance to a new agent's office for my new car, they put the incorrect financing information on my policy. Had to call several times to change. Realized that they had the wrong mailing address and garage address, even though I had also changed these. I, no joke, had to call on four separate occasions to try to change my garage address. They kept telling me it would be reflected on my policy within a month, but when I checked, my old garage address was still there. Conveniently, my rate at my new address is cheaper.
I will say prior to the past couple years I had great experiences with State Farm. It seems lately to have maybe gone down hill, and I am a pretty dang patient person.
It's not all about price for me either. I'm happy to change to somewhere with better service even if slightly more expensive.
Does anyone actually have a car insurance company they can recommend based on good experiences and/or customer service?
Allianz - Allianz and pre existing conditions
I unwisely booked a 4 day festival ticket that I don’t think I can attend. I have a pre existing condition and at the time, I didn’t consider how my impaired my mental and physical stamina is.
I’m trying to file my claim but I’m worried because pre existing conditions are excluded.
I’m seeing a psychiatrist and therapist about OCD however (which factors into why I can’t go all four days). Will Allianz accept this reason and documentation for it?
Trupanion - How to reinstate lapsed insurance (Trupanion)
My ex cancelled my elderly chihuahuas health insurance (the anger I’m feeling is palpable in other countries).
I have a 13yr old chihuahua Peanut 🐶He was covered by Trupanion for the last 6yrs or so until my ex let the insurance lapse last month without telling me. I tried to reinstate but Trupanion said I missed the 3 day period.
Peanut has lots of existing conditions (galloping heart, epilepsy, pre-kidney disease) that without reinstating Trupanion won’t be covered and someone even mentioned he may be uninsurable, like some places won’t even accept him at all.
I’m very panicked. Does anyone have any advice on getting a policy reinstated?
Pets Best - Annual premium increase
I have a Pets Best insurance policy on all three of my cats, and on one cat who has passed. I have had good experiences with the company who has saved me thousands in bills (across four pets). I have been a pets best customer for over 6 years.
I just got an email saying that one of my cats premiums will increase from $225 to $378 dollars a year. The only reason they give is that he's a year older (now four years old).
I am wondering if anyone has experienced a similar jarring increase. Will it be the same for my other two cats? Does pets best negotiate premiums? Is there a cap or should I expect this annually?
I know there are issues with getting coverage for preexisting conditions so changing providers for this car isn't an option, but I could explore different coverage for my other pets.
Please advise. Thanks!
Berkshire Hathaway - Home Insurance is Leaving My State
Bought my home back in 2018. My mortgage company chose Berkshire Hathaway and they paid them through my mortgage payments so I didn't pay BH direct. I got notice last week that my policy will be cancelled end of September. Do I need to shop insurance myself or is that up to my mortgage company since they have vested interest in my home? Can I tell my mortgage company what company and policy that I want?
Cathay Pacific - Cathay Pacific denied my boarding due to a transit visa issue, then charged me extra fees for a flight I never agreed to, what can I do?
I booked a flight from LAX to Hanoi through Priceline, flying with Cathay Pacific and transiting through Hong Kong. I had a valid visa for Vietnam, but I was denied boarding because my layover in Hong Kong was 12 hours and 25 minutes, just over the 12-hour limit for visa-free transit.
This wasn’t disclosed at the time of booking, and when I asked for help at the airport, Cathay Pacific’s staff couldn’t assist me—they just told me to call their scheduling department.
When I called, they initially quoted me $800 to reschedule to a later flight (11 PM), which I agreed to. After a long hold, I asked if I could take the 10 PM flight instead, and they said it would cost another $700. Frustrated but wanting to get there at the same time as my wife, I agreed.
They put me on hold again, and then told me they couldn’t book it because it was too last-minute. Suddenly, the only option left was a $4,000 ticket, which I declined. Instead, they promised me a rebooking for the next day that would still arrive on Monday, which was essential for my plans. I agreed.
When they finally called back, they had booked me on a flight arriving Tuesday, not Monday—not what I agreed to. And by that time, they had already charged my card.
Now, I’ve lost:
• My original $900 ticket (Priceline)
• The $800 + $700 for rebooking
• A $60 cancellation fee
• They even charged me toll fees for the call
I feel like I was misled, overcharged, and given incorrect information multiple times. Priceline and Cathay Pacific never warned me about the 12-hour transit rule, and Cathay Pacific kept changing the price and booking me on a flight I didn’t agree to.
What are my options to get my money back? Can I dispute the charges? Do I have any legal recourse?
Progressive - Guidance for total loss claim.
I was in a accident. Mine was certified 23 Crv hybrid sport with only 16k miles in chicago il. I tried passing a car and lost traction. Anyways now insurance is offering only 32k and they say I can only show compa within 75miles. they used Mitchell and jd power. they have listed 10 cars in 75 miles but 4 of them were sold listings. What do I do now to get the best amount possible. I can see listings but they are with more miles same like 30k miles and are at 32500 but can't find listings for 16k miles. This is with progressive.How do I negotiate with the adjustor or is it best to get a lawyer or private appraiser? Also is there a thing I shouldn't submit comps more than 75 miles away?
Mercury Insurance - Looking for my daughter
My daughter is 28 yo. She just bought a 2023 Subaru cross Trek. She was on our auto insurance since she started driving, although she moved about 5 years ago. When she bought the car the insurance company called and told her she had to get her own policy. We have mercury insurance. They gave her a quote for about $4000 per year. She has had a couple accidents. Wondering if anyone can give a few companies that are cheaper. She has been teaching for 5 years, so, educator discount? She lives in 90031 zip. Thank you.
MetLife - Is MetLife Pet Insurance really worth it or just another scam? Need honest reviews!
Hey everyone, I’m considering getting MetLife Pet Insurance for my dog but I’m so confused about whether it’s actually good or just a waste of money. I’ve heard mixed things and want real opinions from people who have actually used MetLife pet insurance. Does it cover enough? Are the claims process and customer service decent? Or is it just another insurance company that makes promises but doesn’t deliver? I’ve been burned before with other pet insurances that seemed great at first but then denied my claims or had crazy restrictions. Looking for honest reviews about MetLife pet insurance — did it help with vet bills? Was it easy to deal with? Any tips or things I should be aware of? Thanks in advance, pet owners!
Make A Complaint
Loading...